Jackson, MS

Assistant Hospitality Manager - Jackson



Job Description

What we're looking for

Are you passionate about making sure every detail of a guest's room is in order before check in? Are you meticulous, detail-oriented and ready to check every room to make sure it is in order? As an Assistant Hospitality Manager you will be managing a housekeeping team and reporting to the local Hospitality Manager. Your focus will be on delivering clean, well-prepared rooms - which are the lifeblood of Barsala's business. This is an excellent opportunity for a candidate with hospitality experience, particularly in housekeeping management, and a passion for service to take the next step on a general manager career path.

At Barsala, our shared mission is to consistently provide our guests with great accommodations. We are a rapidly growing hospitality enterprise that partners with multi-family property owners to make accommodations available to short-term guests. Our work environment is dynamic and high-energy, with ample opportunity for advancement.

Objectives
  • Assist the onsite Hospitality Manager as needed
  • Assist in maintaining a positive guest experience
  • Assist in overseeing the cleaning staff to ensure rooms are always properly cleaned, prepared and stocked with consumables prior to guest arrivals
Responsibilities
  • Assist in managing a team of three to eight housekeepers
  • Interview, hire, and train housekeepers
  • Ensure that the building's 150 rooms are always properly cleaned, prepared and stocked with consumables prior to guest arrival
  • Ensure that cleanings are assigned properly and timely
  • Perform inspections of all rooms prior to guest arrival to ensure that preparations meet the Barsala standard
  • On a daily basis, monitor cleanliness scores, verbatim feedback, and completion rates
  • Purchase room preparation supplies and maintain order in the storage area
  • Review payroll for housekeeping
Qualifications
  • Spanish language skills a plus
  • Within 20 minutes commuting distance to the building
  • Experience managing housekeeping
  • Enthusiasm for delivering incredible guest experiences
  • Must be able to work weekends and holidays
  • Passion for working within systems
  • Desire to be part of a team working towards a common goal
  • Exceptional real-time, problem-solving skills
  • Outstanding communication abilities
  • Ability to stand, stoop, bend and lift items weighing up to 25 pounds repetitively (for new apartment set up and inventory management)
  • Experience in hospitality or hotel operations
Benefits
  • Medical
  • Dental
  • Vision
  • Travel Perks

Recommended Skills

  • Attention To Detail
  • Communication
  • Housekeeping
  • Passionate
  • Problem Solving
  • Scales
Browse other jobs