Collections Specialist
Classification: Collections Specialist
Compensation: $20.59 to $23.84 hourly
To succeed in this Collections Specialist position, you will need to be a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting, finance or business administration. Based in the Broadview Heights, Ohio region, this short-term contract / temporary role is a great opportunity for a Collections Specialist. This growing company will allow you to nourish your career as a Collections Specialist. Contact Robert Half today if you're interested!
What you get to do every day
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Maintain and update customer files to ensure data integrity
- Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
- Catalog all customer payments to the correct reports
- Process Payments
- Correctly process bankruptcy filings when received
- Control inbound and outbound collections calls and correspondence
- Direct all billing and reporting activities in accordance to deadlines
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- 2-3 years of prior high volume collections experience
- Ability to analyze and make decisions on customer accounts
- Excellent written, verbal and social communication skills
- AA or BS/BA in Accounting preferred
- Accounts Receivable (AR) experience
- Foundational knowledge in Microsoft Excel
- Strong familiarity with Microsoft Excel
- JD Edwards EnterpriseOne experience required
- Commercial collections experience desired
- Proven knowledge of Cash Collections
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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