Baltimore, MD

Windows System Administrator

Description- The right candidate will be responsible for administration and day-to-day operation of organization's local area network (LAN). Provides integrated team support and maintenance of LAN hardware and software. Maintains integrity of the LAN hardware and software. Installs LAN software upgrades, including planning and scheduling, testing and coordination.

Requirements-
1. Bachelor's Degree in Computer Science or equivalent related professional experience is required. Additional certifications may be required.

2. Seven years experience dealing with Microsoft Servers, Microsoft Networks, Desktop Computing and Large Scale Application Systems

Knowledge, Skills and Abilities

1. Expert understanding (Certification backed) of LAN network operating systems and connectivity issues in a multi-platform-platform LAN NOS environment.

2. Expert knowledge (Certification backed) of TCP/IP protocol, in-depth knowledge of PC operations, printer operations, file server operations, print server operations, and network operations.

3. Expert knowledge (Certification backed) of server virtualization product (VMWARE, MVS, Xen, etc.)

4. Expert knowledge (Certification backed) of at least one LAN based mail package (MS-Exchange, GroupWise, Lotus Notes), 3-5 years as primary administrator.

5. Strong knowledge of Windows and Windows products, personal computer software set up and installation, PC connectivity products and PC hardware connectivity.

6. Strong knowledge of Microsoft Office products (Word, Excel, Powerpoint, Access, MC Project).

7. Ability to provide limited leadership role, to be a liaison between escalated support and the EUC team.

8. Excellent communication and organization skills; demonstrates confidence, creativity, and maturity.

9. Excellent customer service skills and the ability to work with all levels within the organization.

10. Ability to perform daily work activities of the position assuring prompt and effective response to customer needs.

11. Proficient in analysis and problem solving, ability to work with other team and ability to assess customer needs and determining appropriate solutions.

Recommended Skills

  • Administration
  • Communication
  • Computer Architectures
  • Coordinating
  • Creativity
  • Customer Demand Planning
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