Hanover, PA

Position: Server

Status: Non-Exempt Hourly

Supervisor: Dining Room Manager / Shift Manager

Job Classification: Food Service

Position Summary:

Our Servers spend the most "face-time" with our guests and are key to delivering the "Hoss'pitality" our guests expect. We are looking for individuals who will deliver this "Guest-First" service by providing a genuine, pleasant, and meaningful interaction, that is professional, appropriate, and tailored to each guest's needs. Essential to this position are strong communication and listening skills, strong menu knowledge, and high levels of organization and accuracy. Servers must be able to use descriptive language and to read non-verbal cues such as body language. In providing this Guest-First service, our servers respond urgently to guest concerns. They resolve guest complaints, and they exceed guest expectations.

Qualification Standards

• Must be able to efficiently and accurately operate computer register.
• Lifting and carrying trays containing dinners and beverages weighing up to

45 pounds throughout the shift.

• Frequent bending and stooping.
• Working by standing and walking the entire shift.
• Operating beverage machines.
• Excellent verbal communication skills.