Parts Specialist
* Responsible for maintaining knowledge of and promoting sales of HVAC replacement components and aftermarket products to our Dealer Network and HVAC Contractors
* Ensure customers are aware of our full product line as well as any product promotions
* Responsible for delivering the best customer experience that contributes to the sales and profits in your store
* Work with Sales Center Manager in executing corporate and local strategic programs and sales initiatives
* Provide superior customer service to our customers and build relationships with customers and associates
* Follow up, verbally or in writing, to ensure customer satisfaction
* Keep showroom stocked and orderly
* Maintain cleanliness of sales floor and back of house areas
* All other duties as assigned
* 2+ years' experience in HVAC sales or other pertinent HVAC experience
* Excellent customer service skills
* Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired
* A willingness to learn is a must have
* Strong attention to detail and accuracy
* Must be team-oriented
* Must have High School diploma or equivalent, with minimum of one-year relevant work experience
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Recommended Skills
- Sales
- Customer Satisfaction
- Customer Service
- Customer Experience
- Attention To Detail
- Showrooms