IT Project Manager - Customer Transformation

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

We are seeking an enthusiastic Project-Program Manager with expertise and a technical foundation. This key resource will help manage the Customer Transformation team’s workload portfolio using Rally and develop metrics reporting to identify improvement opportunities. This role is instrumental in the communication of Customer Transformation services to peers and senior leadership across the organization.

If you are located within East Coast or CST, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Meet customer and project objectives during engagements by providing guidance in the navigation of the Enterprise Enablement & Platform Services organization, processes and technologies
• Predict, understand, and document team needs and develops innovative solutions to meet them
• Support management of team workload portfolio, resources, metrics reporting and delivery commitments
• Delegate, integrate activities, and resolve conflicts
• Translate complex concepts in ways that can be understood by a variety of audiences
• Interact with and report regularly to the Business Operations & Strategy Enablement project sponsors and senior technology leadership
• Influence leadership to adopt new ideas, products, and/or approaches when appropriate
• Provide guidance in steering initiatives toward defined standard infrastructure solutions, platforms and best practices
  • Cloud deployments
  • Customer Enablement groups
  • Self Service Implementations
  • Integration Architects

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree or equivalent experience
• 5+ years as an IT Project (or IT Program) Management experience integrating multiple business areas or systems
• 3+ years of Technology-based Project Delivery experience at a Fortune 200 company
• 3+ years with proven experience leading multiple, concurrent IT initiatives
• 3+ years of experience using Agile methodologies including Scrum and Kanban
• High degree of professional confidence and credibility with the presence and communication skills to represent IT-related concepts effectively with executive-level management

Selected candidates must be willing to work core Central time zone business hours

Preferred Qualifications:

• Experience across multiple information systems disciplines demonstrating strong technical acumen and infrastructure technology experience
• Experience with various enterprise communications methods and tools
• Solid planning skills including experience in successfully leading major projects and programs with use of and adherence to structured methodologies
• Work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems
• Excellent critical thinking skills, analytical ability, and problem analysis techniques
• Desire to further develop working knowledge of infrastructure and cloud technologies
• Adaptability; self-starter; team player; quality minded; focused; committed; able to work independently
• Ability to perform in a high-pressured environment
• Ability to develop and provide cross-organizational presentations to peers and senior leadership
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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