Denver, CO

About this role:

Wells Fargo is seeking a Senior Operations Processor in our cash vault handling reconciliations and research as part of Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Performs a variety of operational tasks for the most complex processes or functions. Takes accountability for entire process from receipt of work to resolution and closure.
• Tasks require coordination of information among various operational areas and customers, using multiple online systems.
• Duties may include: receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into Common Recon, verifying accuracy; balancing multiple general ledger accounts; resolving complex customer issues using multiple resources and records; preparing, editing, distributing, and/or correcting specialized and/or complex documents.
• Monitors and responds to variances involving the SafeVantage Next Generation product through General Ledger and customer review.
• Responsible for monitoring assigned Outsource vaults for reconciliation issues requiring resolution.

Required Qualifications:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Accounting or related experience
• High computer literacy, focusing on Microsoft office including Excel
• Skilled in reconciling multiple General Ledger accounts and resolving out of balance conditions.
• Must have a high attention to detail, ability to prioritize and meet deadlines.
• Demonstrated problem solving and multi-tasking skills
• Must have excellent verbal and written communication skills, with ability to compose clear, concise e-mails to a wide audience.
• Be responsible for providing customer service phone support for our Outsource customers such as retail stores and Wells Fargo Branches.

Job Expectations:

• M-F 6:00am-3:00pm

Pay Range

$18.46 - $27.69 Hourly

Benefits

• Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.