Dallas, TX

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in more than 30 cities spanning eight countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

Sonder started a little over seven years ago, and now has thousands of spaces in cities across the globe.

We are seeking a top-notch Billing Analyst to join our Revenue Accounting Team with the primary responsibility of the manual billings and collection efforts for the long term stays business segment.

Sonder is a rapidly growing organization and as such our accounting team must be very agile and be comfortable working in an evolving environment.

At Sonder You Will

• Responsible for the timely invoicing, revenue, and collections of manual invoicing: group sales, long term bookings, Security deposits, revenue share, FF&E, etc.
• Initiate collections on past-due accounts
• Monitor the AR/Collections phone queue
• Process payments via Stripe (third party payment processor)
• Develop desk procedures and manuals for daily tasks and responsibilities as it pertains to this role
• Be involved in policy development, process improvements, and system enhancements as necessary as it pertains to billing and collections.
• Identify system and data issues and identify what function in the organization can help address the issue along with effectively influencing that team to work towards positive change
• Assist with cross training team members
• Assist with internal and external auditor requests to pull data to support controls and/or confirm A/R activity
• Perform month-end close process and reconciliations
• Assist with system implementations for billings and collections
• Work with cross-functional teams on related to order-to-cash and revenue operations
• Ad hoc requests as needed
  

What We Look For

• Minimum 3 years of relevant accounting or financial operations (accounts receivable, billings, revenue operations) experience, with a degree in Accounting, Business Administration, or Finance preferred.
• General knowledge of GAAP
• Experience with customer service and client communication
• Strong Netsuite ERP knowledge, highly preferred
• The ability to be detail oriented, but can visualize the larger impact of a series of transactions
• Process-oriented with an understanding of both financial and operational controls
• Comfortable working with manual and automated processes
• Excellent written and verbal communication skills
• Strong computer & analytical skills; must be able to create and edit Excel/Google spreadsheets
• Team player with positive and agile attitude required
• Must be able to work independently and organize work efficiently
• Hospitality Industry a plus
  

We also have great benefits to make your life easier so you can focus on what you’re best at:

• Competitive compensation
• Generous stock plan
• Medical, dental and vision insurance (where applicable)
• Flexible vacation
• Annual free credits and discounts to stay in Sonders
• A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
• Workplace flexibility for remote positions #ABetterWaytoWork
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.