Kansas City, MO

Company

Federal Reserve Bank of Kansas City Data management and analytics are growing areas of emphasis across the Federal Reserve System. As a software engineer within the Data Utility Office, you will be an integral part of a dynamic team delivering data centric products and platforms to support business line objectives. You will fuel a thriving user community by leading user group meetings, producing helpful content/resources, facilitating customer onboarding, and providing technical support across the Tableau ecosystem. You will also promote a resilient Tableau Server environment by contributing to process improvement initiatives related to automation, system health and performance monitoring, as well as software and infrastructure currency (both on-prem and in the cloud). This role requires versatility, a drive to learn, a relentless commitment to customer service, and the ability to work well in a diverse and cross-functional team. Projects will range in duration and complexity, and they will require direct consultation with business partners, technical subject matter experts, and IT service providers.

Key Activities include but are not limited to:

• Applies the principles of software engineering to the design, implementation, configuration, and optimization of solutions in support of applications, databases, and test automation tools.
• Provides technical support across the Tableau product ecosystem (Tableau Server, Tableau Desktop, and Tableau Prep Builder).
• Performs or facilitates installation, configuration, monitoring, troubleshooting and optimization of a multi-node Tableau Server environment.
• Provide end user support related to the development, publishing, and optimization of visualizations, dashboards, workbooks, and Prep flows.
• Enhances customer engagement by building relationships and actively participating in our user communities and customer success calls.

Key Characteristics & Job Requirements:

• 1-3 years of relevant experience required.
• 1-3 years of experience with Tableau Server & Tableau Desktop and Tableau certifications strongly preferred.
• Demonstrated expertise related to data visualization and data management strongly preferred.
• Experience writing and maintaining production python code and SQL queries strongly preferred.
• Experience with AWS or other public cloud providers strongly preferred.
• Strong customer service and communication skills, including the ability to explain technical concepts to end-users via formal presentations and informal coaching/consultation.
• Ability to work effectively as part of self-directed team and collaborate with other delivery teams to achieve unit objectives.
• Ability to work independently and with general supervision and direction. May consult with more senior staff in decision making.
• Bachelor’s degree specializing in STEM (Science, Technology, Engineering, Mathematics), or a closely related field, from an accredited college or university, or equivalent combination of directly related education and/or experience.
• May require some weekend or evening hours.

• Incumbent must be fully vaccinated against COVID-19, unless the Bank grants an accommodation based on a medical condition or sincerely held religious belief.

Our Total Rewards programs offers benefits that go beyond the basics featuring:

• Market-leading Medical, Dental, and Vision Insurance
• Tuition Reimbursement
• 401k/Thrift Plan
• Pension Plan
• Flexible Spending Accounts
• Life Insurance
• Vacation & Personal Time
• Paid Holidays
• Parental Leave
• Adoption Assistance
• Onsite Fitness Center (Kansas City location)
• Onsite Cafeteria
• Free Parking at our Kansas City office
• Additional Convenience Benefits, Discounts and More…

Full Time / Part Time

Full time





Regular / Temporary

Regular





Job Exempt (Yes / No)

Yes





Job Category

Information Technology





Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

{apply below}