Inside Sales Manager

Midwest Refrigerated Services is a growing, family owned frozen food warehouse, refrigerated trucking and logistics company. We serve customers in the food industry with distribution and transportation services.

Location: Salt Lake City

General Position Overview:

The MRL Inside Sales Manager (ISM) is responsible primarily for developing and maintaining their own personal book of business. ISMs will be responsible to make outbound sales calls, enter transportation orders and ensure customer satisfaction for MRL customers that they bring to the company. While there may be times minor accounts are given to ISMs for the most part, all ISM customers will be self-generated. When making sales to ISM customers, ISMs must work closely with their Carrier Sales Managers (CSMs for pricing and capacity capabilities) Once a sale is made for a load or a group of loads (lanes), the ISM will be required to work with the CSM to ensure load coverage.

General Accountabilities include:

• Making daily outbound sales calls to prospective customers and cold Leads

• Learning and improving on listening for areas of opportunity with customers

• Order entry and system operating proficiency

• Order and information accuracy and timeliness

• Team work with both CSMs as well as others in the Logistics team

• Radical customer service and a sense of ownership

• Solution creation and communication both written and verbal

  Skills Required:

• High energy / positive attitude

• Ability to find solutions

• Ownership of self-success

• Responsiveness and attention to detail

• Ability to communicate to both internal associates, customers and leadership through Written and verbal skills

• Ability to make a high volume of phone calls

• Good and quick at simple math

• Ability to negotiate

• High degree of self confidence

  Prerequisites:

• College degree or accepted work experience

• Ability to type, and utilize common systems (Email, Microsoft tools, McLeod)

• Ability to learn on the fly and solve problems

  Company Benefits:

• PTO

• Health, Vision, Dental (1st of the month after 30 days of service)

• Company paid - Life Insurance, Short Term and Long Term Disability

• Voluntary Life, Critical Illness, Identity Protection Coverage Options

• Flexible Spending Account

• Holiday Pay

• 401K with Company Match

• Employee Referral Bonus Program

Powered by JazzHR