Fort Wayne, IN
Customer Services Representative/Inside Sales
Job Description
Join our TEAM at Ace Handyman Services Summit City! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Client Services team member to ensure efficient operations and provide an exceptional customer experience.
NO CONSTRUCTION EXPERIENCE REQUIRED!
Sales Experience
Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
Here is just some of what we have to offer:
Competitive pay ranging from $16 - $20 per hour.
Benefits Include:
As Client Services Manager you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Your specific duties in this role will include:
Related Keywords: Office Manager, Client Service Representative, Sales, Customer Service Representative, SalesCompensation: $35,000.00 - $40,000.00 per year
NO CONSTRUCTION EXPERIENCE REQUIRED!
Sales Experience
Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
Here is just some of what we have to offer:
Competitive pay ranging from $16 - $20 per hour.
Benefits Include:
- W-2
- Vacation
- Paid Holidays
- Advancement and growth opportunities
- Regular pay reviews/Bonus programs
- Part-time options
- High school diploma or GED
- Administrative assistant or scheduling experience
- Minimum of 2 years Sales Experience
- Adaptive to technology with knowledge of basic Microsoft Office software
- Strong customer service skills
- Excellent office management skills
- Great multitasking and prioritization skills
- Excellent verbal and written communication and interpersonal skills
As Client Services Manager you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Your specific duties in this role will include:
- Respond to job leads in a timely manner
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Assist in solving operational logistics to ensure a smooth customer journey
- Interact effectively with both customers and our craftsmen
Related Keywords: Office Manager, Client Service Representative, Sales, Customer Service Representative, SalesCompensation: $35,000.00 - $40,000.00 per year
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Recommended Skills
- Adaptability
- Administration
- Communication
- Coordinating
- Customer Experience
- Customer Service
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