Verona, NY

Food Server

Duties & Responsibilities:

  • Up sells food and beverages within the restaurant; desserts, appetizers, etc.

  • Attempts to control food costs; throw away, etc.

  • Always reports to Supervisor before shift to obtain assigned station.

  • Ensures that stations are clean, orderly and stocked with the specified condiments and promotional material. Ensures that tables are set properly according to assigned station.

  • Consistently notifies Supervisor of any inventory that needs to be ordered or stocked.

  • Always completes side duties, including; stocking condiments, folding napkins, polishing glasses, etc.

  • Effectively takes guest orders in a timely manner. Ensures that beverage orders are taken within two minutes after guest is seated.

  • Maintains complete knowledge of all menu and beverage items, their prices, method of preparation, and availability.

  • Verifies all check discrepancies with the Supervisor before making any changes.

  • Ensures that all guest orders are correct before service. Ensures that all sales are accounted for prior to presenting the check to the guest.

  • Ensures that guests receive their check in a timely manner according to assigned work area.

  • Always adheres to established sequence of service standards.

  • Ensures coupons, comps, room charge, credit card, etc., are settled according to policy.

  • Always exhibits extreme care when handling dishware, glassware, silverware and food product.

  • Always uses FLAG Protocol when serving alcoholic beverages to guest under age 35.


Minimum Qualifications:

  • Previous tray or food server experience is preferred.

  • Must possess outstanding interpersonal communication skills to effectively interface with guests.

  • Must be able to walk/stand for long periods of time.

  • Must be able to lift up to 30lbs.

  • Must be able to work cooperatively with others.


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