Newark, DE

Party Reference Data Change Manager, Vice President

JPMorgan Chase & Co . is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. With over 240,000 employees, we serve millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients. Our major business units include Asset & Wealth Management, Corporate & Investment Bank, Commercial Banking, and Consumer & Community Banking.

CAS Party Reference Data (PRD) is a 350-member global operations team with a presence in US, UK, India, and Poland. Party reference data refers to information about parties (legal entities) and party-to-party relationships. The data is critical for client onboarding, trade execution, risk management, financial analysis, and regulatory reporting. We are on a multi-year journey to transform the way the firm defines, creates, and uses party reference data. The target state will satisfy evolving business and regulatory requirements while improving the client experience and simplifying operations.

The VP Change Manager is responsible for leading a team of direct reports responsible for operational readiness for strategic and business change initiatives driven by Reference Data Strategy and Party Reference Data Operations. The Change Manager works closely with the CAS PRD leadership team and their directs to facilitate information sharing, operational readiness and ongoing BAU effectiveness. The role is responsible for the following activities:

• Analyze, design, and implement operating model changes
• Design and deliver procedures and training to support changes
• Partner with Global Party Reference Data Process Leads on current state assessment, defining solutions, testing and implementing operating models for Party Creation and maintenance
• Identify operational synergies with Client Onboarding, KYC and other business stakeholders to eliminate redundant and/or manual processes
• Business and Operations Stakeholder management
• Local stakeholder management and represent as a point of contact for Change Management
• Coaching and development of managed staff
• Partner with Reference Data Strategy, Project, and Technology to implement the future state data models and domains, including defining the target operating model within the Utility
• Design, deliver, and maintain department procedures, job aids, SharePoint and confluence pages

Skills Required

• Project Management experience preferred
• Strong Excel, PowerPoint, SharePoint skills
• Flexibility to adjust to business needs
• Ability to communicate effectively across multiple lines of business and various leadership levels
• Influencing and collaboration skills across global teams
• Demonstrated ability to obtain SME knowledge of multiple processes
• Strong time management, organizational skills and effective prioritization skills
• Experience creating and presenting business updates
• Clear and timely communication (both verbal and written)

Experience Required

• Experience managing direct reports
• Excellent group presentation skills
• Prior writing experience creating documents, papers, policies or procedures that are professional, comprehensive, and easily understood
• 10+ years of experience in data management, process management, business process reengineering or related field
• Project management and change management
• Process modeling experience in defining new or changes to business and operations processes

Content Areas Preferred

• Party Reference Data
• Client onboarding
• Know Your Customer (KYC)
• Regulatory mandates such as MIFID, NCMR, EMIR, CCPA

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans