Associate Director, Care Transformation - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Demonstrate proficiency in elements of healthcare operations and strategy, with a strong preference for expertise in mechanisms to reduce total cost of care
• Quantitatively assess gaps in care delivery and build or customize solutions that address those gaps
• Demonstrate high levels of EQ while engaging leadership and other stakeholders
• Plan and drive complex projects with an iterative process for continuous improvement
• Build management process and operational dashboards to maintain long term project success
• Manage other teammates in accordance with our team values, with an intense focus on their growth and development
• Lead design for and perform execution of ad hoc analyses, while guiding analysts and senior analysts as necessary
• Interact with senior management by providing thoughtful analysis on key decision points to drive initiatives forward
• Drive quantifiable health outcomes while maintaining high net promoter scores from clients

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree
• 5+ years of relevant experience (e.g. consulting, strategy, healthcare operations, medical group, health plans, program evaluation, data analytics, data science)
• Supervisory, coaching and/or mentoring experience
• Willing and able to travel up to 50%
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• MBA or related graduate degree
• Solid interpersonal and client service skills
• Excellent presentation and communication skills (written and verbal)
• Analytical thinker with ability to perform root cause analysis, prepare and implement action plans, and lead initiatives
• Proven leadership skills and the ability to collaborate across functions and with all levels of the organization and with outside physicians and potential business partners
• Ability to recognize interdependencies of process and how changes impact overall integration efforts
• Ability to give and receive thoughtful feedback
• Ability to delegate appropriately
• Ability and willingness to maintain open and clear communication with teammates, clients, and vendors
• Ability to thrive in an environment of ambiguity and autonomy; flexibility and ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, changing and evolving work environment
• Highly developed persuasion and influence skills; able to influence without authority
• Willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance and skills to foster a positive work environment
• Demonstrated ability to create, refine and manage new business processes; demonstrated business expertise
• Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
• Demonstrated proficiency in consultative skills when addressing complex inquiries from clients, vendors and customers
• Proven aptitude for and facility with change management and care transformation processes

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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