Supervisor, Direct Sales

JOB SUMMARY

Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted sales goals

Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned

Recruit, interview, hire and train Direct Sales staff

Support of Direct Sales staff will consist of approximately 70% field work and 30% office work

Communicate territory assignments to residential sales representatives

Monitor the payroll process and ensure timely and accurate approval of all commissions payment

Handle employee relation issues, including performance appraisals, coaching, safety training, etc.

Assist with budget preparation and provide input on marketing issues and sales offers

Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English

• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

• Ability to work outside for extended periods in any season and/or during inclement weather

• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

• Must be able to work evenings and weekends

• Occasionally required to work overtime as the business needs dictate

• Valid driver's license, satisfactory driving record within Company required standards and auto insurance

  Education

  Bachelor's degree in business or marketing, or equivalent experience preferred

  Related Work Experience

  Experience in Outside Sales;1+ years

  PREFERRED QUALIFICATIONS

  Skills/Abilities and Knowledge

Knowledge of Direct Sales practices

Experience with consumer education of products and services

Knowledge of cable or telecommunications services

Related Work Experience

Field and Office environment

Outside field environment with exposure to inclement weather

Travel as required

SDT460 317287 317287BR 317287BR