Eligibility Representative

REMOTE - WORK FROM HOME, UNITED STATES

Express Scripts and Accredo Specialty Pharmacy are now part of Cigna. Together, we have got big plans. We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And thats only the beginning. Read on to learn more about working with us.

As an Eligibility Representative, Patient Access, Accredo, youll be part of a dedicated team which helps our specialty pharmacy patients coordinate their medication needs and pharmacy insurance coverage for complex medical conditions such as HIV, rheumatoid arthritis and cancer. This role is on the front lines with patients and doctors offices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Heres a little more on how youll make a difference:

• *Help patients get the medication they need.* Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient calls effectively. Youll coordinate and ensure services are covered under insurance coverage and talk to patients about their deductibles, co-payments, and authorizations.

• Interact directly with healthcare providers. Youll research issues on benefits coverage with pharmacist and doctors office and provide guidance to our patients about medication coverage.

• *Juggle multiple tasks without sacrificing attention to detail.* You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.

What You Should Have:

• High School Diploma / GED required, a bachelors degree is preferred.

• Customer Service experience

• Health care experience with knowledge of medical insurance and terminology is preferred and will make you successful in this role!

• General PC knowledge including experience working with Microsoft Office

• Excellent communication skills (verbal and written)

What youll love about working here:

• Fun, friendly, and unique culture Bring your whole self to work every day!

• Healthcare benefits start day one!

• Prescription Drug, Dental, Vision and Life Insurance

• Employee Contributions for HRA and HSA accounts

• 401K with Company Match

• Paid Time Off and Paid Holidays

• Tuition Assistance

NOTE : We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.

For this position, we anticipate offering an hourly rate of $16 - $22, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, well take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, youll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the Life at Cigna tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, youll enjoy meaningful career experiences that enrich peoples lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: {apply below} for support. Do not email {apply below} for an update on your application or to provide your resume as you will not receive a response.

For this position, we anticipate offering an hourly rate of $16 - $22, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, well take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, youll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the Life at Cigna tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, youll enjoy meaningful career experiences that enrich peoples lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: {apply below} for support. Do not email {apply below} for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.