Bilingual Customer Service Rep (English/Spanish)

Are you looking for a Customer Service opportunity with a company experiencing rapid growth? The sky is the limit! CornerStone Staffing is partnered with a specialty financial lender and we are seeking customer centric candidates who are motivated to continue to build our growing business. We believe in your future! See below to apply for your next career today!

Job Title: Bilingual Customer Service Representative

PROOF OF VACCINATION REQUIRED

Pay: $15-$18 depending on experience

Incentive program based on performance $200-$300 per month

Schedule range: 8 hour shifts between 8a-8p Monday to Friday as well as rotating Saturday's 8am to 1pm. (Saturday’s are OT and rotated every other Saturday)

Training: Irving, Texas

Onsite Role with option to transition REMOTE

Job Description:

The Customer Service Representative will interact with new and existing customers with general account or payment questions, performing soft collections related calls for accounts past due less than 2 weeks, while ensuring a best-in-class customer experience from a call center environment. In addition to being the best in the business when it comes to customer interactions, you will need to be a confident, fully engaged team player who is positive and enthusiastic.

Responsibilities of Role:

• Facilitate outbound, inbound calls and chat electronically with new customers performing welcome introductory calls.

• Facilitate outbound soft collection calls servicing accounts that are past due less than 2 weeks

• Manage and track all activity using core system of record.

• Motivated to meet and exceed customer service expectations.

Candidate Profile:

• 1 or more years in Sales or Customer Service desirable

• Excellent communication, customer service and sales skills

• Bilingual (English/Spanish) desirable

Application Process Includes:

• Background check including employment and education verification

• Phone interview and basic clerical assessments - Virtual hiring!

Please read requirements carefully as we are prioritizing those that meet the requirements.

To apply for this job:

Click the Apply Online button, then:

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  If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  
  


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  IF you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

  
  

After completing the online application, email your resume to {apply below} and enter "Bilingual Customer Service" in the subject line of your email.

"If you are already registered and active with CornerStone Staffing please contact your recruiter to have you considered."

Job # 133504

#CB

#ZIP