Smithton, PA

Summary of Positions

Completes the required training program to become a skilled technician as described in the Levin Apprentice Program Guidelines.

Essential Duties

Master Essential Skills List in different types of repair.

Inspect, evaluate, and repair of merchandise.

Practice safe and secure material handling methods in accordance with product handling standards.

Report errors found on documents to supervisor.

Complete all documentation, including digital photos, neatly and accurately.

Maintain accurate inventory of customer parts.

Operate manual and mechanical equipment in a safe and efficient manner.

Maintain a safe and clean work environment.

Other duties as assigned.

Physical Demands:

• Ability to communicate effectively with customers and co-workers using telephone.
• Ability to bend, stoop, reach, stand , push, pull and lift cartons weighing approximately 50 - 100+ lbs. repetitively.
• Ability to use vision to read documents and computer screen.
• Ability to use hands to type information into computer.

Required Skills
Required Skills and Abilities:

• Experience with paints, fill sticks, markers and hand tools.
• Ability to color match using paints, markers and crayons.

• Excellent verbal and written communication, and listening skills.

• Basic reading and comprehension skills.
• Ability to complete paperwork in an accurate, neat and efficient manner. (we don't use paper...everything is on a digital phone)
• Excellent organizational skills.

• Outstanding customer service skills.

• Knowledge of GERS system preferred. (we no longer use GERS...our techs only use Dispatch Track on their phones and clock in eTime and use email)

Education and Experience:

• Previous creative expertise.
• One year Levin experience as a Stock, Material Handler or Delivery associate.
• Annual Appraisal rating of 3 (meets expectations) or higher.

Supervisor Responsibilities:

This position does not supervise others

Work Environment:

Warehouse and Residential

Work Schedule:

Scheduled shift, may vary due to business needs during the apprentice period.

Certified In home technician schedule is Tuesday 11:30-8pm, Wednesday through Saturday 8:00am-4:30pm. (Tuesday-Saturday 8-430)