Logistics Customer Service Representative
Job Description
We are at it again! We are growing and looking for an experienced Logistics Customer Service Representative to join our Truckload team!
Who are you?
You have a good work ethic, like to problem solve and are a customer service rockstar! You enjoy working in a fast paced environment, have previous logistics experience, work well independently and as part of a team.
Hours: 8:00 AM to 4:30PM (some flexibility with hours) Monday through Friday.
Compensation: $17-19/hour
Why work for us?
- Medical coverage through the LARGEST nationwide network
- HSA with a generous company match
- FREE online medical and mental healthcare for you and your immediate family
- 401k contributions upon hire with immediate company match
- 6 paid Holidays + 3 Floating Holidays
- Generous Paid Time Off accrual
- Let us thank you for your hard work with quarterly incentive bonuses
- We are growing which offers you growth potential as well (we like to promote our team)
- Work with a welcoming and friendly team in a fast paced and exciting environment
- The opportunity to work with a leader in the transportation & logistics industry
What does the job look like daily?
- Gather all pertinent order information from our customers, entering information for shipments into TMS
- Provide quotes to customers
- Schedule pick-ups and deliveries
- Process paperwork for orders, scan documents and run reports
- High level of customer service, communicating with carriers and customers from pickup through delivery
- Collaborate with other departments if issues with order
Knowledge and Skills to be successful:
• One to two years’ experience working in a customer service position and office environment required
• Previous experience in transportation highly preferred
- Excellent computer and communication skills
- High degree of accuracy and attention to detail
- Able to work under pressure, deal with difficult issues, and sense of urgency
- Self- motivated with high degree of integrity
- Strong team player – your drive and leadership will enable success for the team
JBS Logistics & Warehousing is a leading third-party logistics (3PL) company providing smarter supply chain connections through its transportation, shipping and distribution services. JBS Logistics helps companies more effectively manage their complex supply chain requirements with on-time delivery, brokering customized trucking, air-freight, rail and sea shipping solutions.
Headquartered in Naperville, IL, JBS Logistics is a division of Minneapolis-based Stan Koch & Sons Trucking, Inc., a privately held, asset based, trucking, warehousing and leasing company.
Koch Trucking: Family Owned, Driver Focused.
Company Description
Koch Industries is a premier provider and merchandiser of chain, rope and accessories in North America.
Koch Trucking has 40 years of experience as one of the upper mid-west's leaders in the transportation industry.
Koch Logistics is a leading third-party logistics (3PL) company providing smarter supply chain connections through its transportation, shipping and distribution services.
With a focus on innovation, service and people, we are looking for qualified, motivated and high energy individuals to provide excellent customer service to both drivers and customers as part of the Koch Companies Family. Koch delivers you the best!
Recommended Skills
- Attention To Detail
- Communication
- Customer Service
- Freight Forwarding
- Hardworking And Dedicated
- Leadership