Hospice Volunteer - Administrative

General Purpose:

**This is a volunteer position**

The administrative (non-patient) volunteer provides support services according to his/her experience and training and in compliance with organization policies.

Essential Functions:

• Serves as an integral member of the hospice team in the administrative/office setting
• Participates in volunteer general orientation and additional training as appropriate to assigned duties
• Participates in volunteer educational in-services
• Completes assignments as requested and assigned
• Documents volunteer services accurately and appropriately
• Maintains open communication and reports regularly to the Volunteer Coordinator or designee
• May have access to personal health information (PHI) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

Possible Duties:

Clerical/Office Work:

• Photocopying
• Filing
• Assisting with mailings and packet assembly
• Answering phones
• Data entry

Building/Office Maintenance:

• Cleaning
• Supply Management
• Groundskeeping

Special Projects:

• Cooking/Baking/Food Prep
• Sewing/Quilting
• Crafts

Community Relations:

• Fundraising
• Speaking engagements
• Health fairs
• Job fairs

Minimum Education & Experience Requirements:

• Successful completion of the hospice’s volunteer training and orientation program
• Previous volunteer experience may be helpful

Knowledge, Skills, & Abilities Required:

• Desire to be of service to others
• Ability to work as a team member
• Experience, knowledge or willingness to learn in area being assigned
• Meets all health requirements set by Interim HealthCare Hospice, if applicable
• Able to provide proof of valid driver’s license, if applicable
• Good oral and written communication skills
• Good organizational skills
• Able to hear, speak, and write and read in English in a manner understood by most people
• Able to read ten (10) point or larger type
• Able to effectively handle multiple tasks or functions
• Able to read and follow written instructions and document services provided

Working Conditions & Physical Effort:

• Able to occasionally travel locally from assignment to assignment
• Able to frequently stand, walk, bend, stoop, squat, kneel and reach freely
• Able to frequently grasp with thumb in opposition to fingers of palm, i.e. manipulate pen, knobs or objects
• Able to occasionally lift and carry up to 50 pounds in order to carry out daily job functions and related activities that may be required.

Key

Occasionally

Activity/conditions exist 0-2.5 hrs/day or up to 30%

Frequently

Activity/conditions exist 2.5–5.5 hrs/day or over 30%

Constantly

Activity/conditions exist 5.5+ hrs/day or over 60%

Sedentary

Lifting/carrying up to 10 lbs

Light

Lifting/carrying/pushing/pulling up to 20 lbs

Medium

Lifting/carrying/pushing/pulling up to 50 lbs

Heavy

Lifting/carrying/pushing/pulling over 50 lbs

Very Heavy

Lifting/carrying/pushing/pulling over 100 lbs