General Manager - Jackson, TN
Job Description
Are you seeking a fast-paced Full-time job with opportunities to lead a team and provide best-in-class customer service? Do you like to be helpful and prefer to always be on the go? Is making a great impression important to you? Are you someone who thrives in bringing out the best in others on your team? If so, we think you could be a great fit for a career as a General Manager at EasyBins.
NOTE: This position is a full-time role with a Sun-Thurs schedule of 4pm-1am given the times at which we serve the majority of our customers.
Well expect you to go above and beyond as you handle a variety of responsibilities that include:
- Be the leader for EasyBins in your market by ensuring your team is following established best practices
- Maintain staffing levels to meet needs of business; hire and onboard additional staff as needed; ensure current staff is adequately trained
- Constantly think outside the box to improve EasyBins best practices
- Own the customer experience and obsess over improvements in your hub by leveraging data and insights as well as feedback you collect from both your team and your customers.
- Ensure all orders are correctly picked and packed, tagged with order details and ready for delivery
- Partner with Customer Success team to identify and correct worrying trends quickly
- Become a subject matter expert in your role and model adherence to standard operating procedures of our EasyBins hubs.
- Oversee and provide back-stop support of EasyBins end-to-end processes in your local hub,, including transporting product from multiple stores back to our warehouse and to customers when necessary
- Monitor and maintain food safety compliance to established guidelines
- Create and maintain the schedule each week for your local hub team
Requirements
- At least 21 years of age; ability to pass background check
- Clean driving history, current drivers license, and reliable personal vehicle
- Smartphone with current iOS or Android operating systems
- Comfortable with using mobile technology to complete tasks and manage workflows
- Physical stamina to lift up to 30 pounds loading and unloading groceries
- Ability to walk distances while shopping and delivering groceries
- Ability to work outside in varying weather conditions
- Prompt and regular attendance based on your schedule
- Adherence to our dress code, appearance and personal hygiene standards
Benefits
- Pay is electronically deposited on a weekly basis
- Staff discount code for personal use on all orders
- Free food and snacks
Lets Make It Easy
EasyBins is an equal opportunity contract provider. We comply with all federal and state delivery company laws and regulations.
Job Type: Full-Time
Pay: $45,000-$55,000 plus incentives based on performance
Schedule:
- 4pm-1am; Sun-Thurs
- flexibility to meet needs of the business as needed
Recommended Skills
- Customer Experience
- Customer Service
- Food Safety
- Leadership
- Standard Operating Procedure
- Stock Control