Program Manager IV

Hello,

Experis, a ManpowerGroup company has an exciting contract to hire opportunity for Program Manager, Event Experience Production & Delivery in Mountain View CA (Remote) with one of our key Client, Banking and Financial.

Client: Banking and Financial

Job Title: Program Manager, Event Experience Production & Delivery

Location: Mountain View CA 94043 (Remote Work)

Duration: 6+ months (Possible extn)

Job Description:

• Client's mission is to power prosperity around the world for consumers, small businesses and the self-employed.
• The Brand Experiences and Storytelling group brings that mission to life through high-impact and transformative experiences around the globe all designed to shape, showcase, and demonstrate the power and meaning behind the client's ecosystem. We inspire customers with a variety of Live/Virtual Events and galvanize our 10,000+ employees around what matters most to our customers with best-in-class storytelling.
• This cross-functional, high-performing team serves as a center of excellence for the company and includes experts across experience design, strategic content, experiential learning, event production, experiential marketing, and more.
• We are looking for an exceptional and seasoned professional to oversee the production and delivery of some of our most important internal events as well as our company presence at key industry events.
• This is a critical role, enabling you to collaborate with many groups across the organization, while also being hands-on in bringing event experiences to life.
• You will focus on translating event experiences into use cases and requirements for our internal technology teams and external vendors.
• This role reports to the Director of Program Management and Operations.

Responsibilities:

• Strategic thought partnership and translation of innovative experiential ideas into reality through production and delivery on a global scale.
• Strategic understanding of experiences end to end, including content and objectives, to enable the broader team to deliver effective and impactful outcomes.
• Collaborate with project teams to develop requirements and use cases for seamless, inspired end to end experiences that wow and engage our customers virtually and in person.
• Manage internal and external production and technology vendors on a project-by-project basis.
• Work with leadership and stakeholders to establish plans for each event and keep them appropriately informed to ensure they have confidence in the delivery.
• Drive communication with project teams, partners, and stakeholders to ensure seamless implementation of event production.
• Manage the operational elements of production and delivery including project plans, show flows, and use cases.
• Manage project-based production budgets and keep project lead informed and updated from planning through execution.
• Effectively influence partners and vendors to deliver against competing event schedules/priorities and play a key role in day-to-day operations and execution.
• Optimize event infrastructure by designing event templates and playbooks and strengthening operational and event delivery processes.
• Collaborate in relationships with internal stakeholders, and external agencies and vendors to ensure best-in-class work is consistently delivered.
• Establish and nurture internal and external collaborative partnerships that will evolve with the business to deliver exceptional experiences.
• Demonstrate measurable business impact and value based on the goals outlined for each.
• Translate analytics and data into recommendations focused on enhanced strategic value.
• Stay ahead of the latest experiential best practices, approaches, innovations, and technologies.

Qualifications:

• Seven+ years in experiential event production and delivery, leading and executing internal and external experiences end-to-end.
• Experience in project management and program management.
• Proven track record of deep customer empathy
• Data-driven with the ability to demonstrate how events align with and make an impact on the overall business and marketing strategy of a global organization.
• Proven expertise in leading complex, global event experience production and delivery.
• Excellent strategic thinking and creative problem-solving skills, ability to glean insights, develop a vision and make it come to life with actionable plans.
• Demonstrated ability to lead in a matrixed environment and influence at all levels of the organization.
• Operate well in an environment of rapid change, tight deadlines, limited resources, and cross-functional dependencies.
• Strong communication and collaboration skills.
• Bachelor's degree or equivalent experience required.
• Detail oriented.
• Virtual event experience a plus.
• Willing to travel up to 20% (post-pandemic)

APPLY TODAY !