West Point, PA

Technical Operations Contractor



Job Description



The Technical Services engineer will be responsible for: Main responsibility performing customer complaint investigations, including determining the root cause, identifying corrective/preventative actions, identifying event Product, and conducting a product impact assessment. -Where applicable, completing investigational test protocols to determine root cause, product impact, event Product, etc. -Conducting real time investigations with the goal of fully understanding root cause and product impact -Providing on-the-floor support of operational and technical issues -Performing deviation investigations aimed to prevent deviation re-occurrence, including determining the root cause and identifying corrective/preventative actions

Quals--
Education Requirement: B.S. or B.A. in Mechanical or Chemical Engineering degree or other science degree. Preferred Experience and Skills: - 0-3+ years of relevant work experience - Support of vaccine operations or technical services support. - Experience with troubleshooting biotech equipment and closed system processing. - Experience with Trackwise, MIDAS, SAP - Ability to read Piping and Instrumentation Diagrams - Support of deviation investigations and/or project work - LSS/MPS certification / experience

Recommended Skills

  • Biotechnology
  • Chemical Engineering
  • Immunization
  • Impact Assessment
  • Instrumentation
  • Midas
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