Pittsburgh, PA

Laundry / Turndown Attendant

Laundry Attendant

Experiencing warm and engaging service in luxurious surroundings means turning moments into memories for our guest and colleagues at Fairmont Pittsburgh. As a Laundry Attendant, your care and attention to detail in your Laundry operation will ensure exceptional standards for our hotel linens & uniforms - you will take pride in the role you play facilitating a memorable guest stay.

What Is In It For You:

    -Competitive salary
    -Flexible PTO and Benefit plans
    -Generous 401k options
    -Employee rates at Luxe Accor properties in North and Central America
    -Learning programs through our Academies
    -Opportunity to develop your talent and grow within our property and across the world!
    -Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives


Summary of Responsibilities:
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

    -Log & distribute colleague uniforms
    -Coordinate with Security and Talent and Culture in the issuance of Uniform Garment bag and slot for new colleagues and the deletion of terminated colleagues
    -Utilize uniform software to track Uniform Inventory
    -Conduct colleague uniform inventory
    -Fix buttons, rips, etc. on colleague uniforms
    -Maintain cleanliness and upkeep of uniform room and laundry facility
    -Receive, handle, charge for and ensuring timely return of Guest Laundry
    -Assist with pressing services as directed by Housekeeping Management
    -Assist with valet services for VIP guests
    -Carry out various functions within the Laundry department
    -Sort soiled linen, label and make ready for pick up
    -Load / unload washing machines and dryers
    -Receive linen coming out of laundry machine, sort and separate
    -Consistently offer professional, friendly and engaging service
    -Follow departmental policies, procedures and service standards
    -Report necessary maintenance items
    -Following all safety and sanitation policies
    -Refresh guest rooms by creating an inviting return for our guest
    -Replenish ice buckets and glass water bottles
    -Make up of rollaway beds
    -Refresh guest rooms by creating an inviting return for our guest
    -Other duties as assigned

Your Skills and Qualifications:

    -Previous experience in housekeeping or laundry an asset
    -Seamstress experience an asset
    -Excellent communication and organizational skills
    -Strong interpersonal and problem solving abilities
    -Highly responsible & reliable
    -Ability to work well under pressure in a fast-paced environment
    -Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
    -Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

    -Constant standing and walking throughout shifts. May occasionally exert up to 30 pounds lift, carry, push, pull or otherwise move objects.


Visa Requirements: Must have proof of valid U.S. work authorization.

Your Team and Working Environment
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Drawing from Pittsburgh's rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

Recommended Skills

  • Communication
  • Coordinating
  • Friendliness
  • Housekeeping
  • Maintenance
  • Problem Solving
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