Fraud Intelligence Manager

Are you interested in working for a purpose-driven organization that is owned by, and accountable to, its membersnot its shareholders? Where you can collaborate with teams that help deliver products and services to over 1.3 million members? Then read onBECU might just be the right fit for you.

BECU is a national leader among financial institutions. With over $29 billion in assets, were among the largest credit unions in the nation. Weve been in business for over 86 years, serving the financial well-being of our community and helping our members achieve life-long financial goals.

Heres what else sets us apart:

• Our members-first ethos.

• Unique benefits, perks and workplace culture.

• Philanthropy and community involvement.

• Remote, flexible and hybrid work opportunities.

To learn more visit becu.org/careers.

SUMMARY

The Fraud Intelligence Manager plays a pivotal role in BECUs efforts to remediate and reduce fraud exposure and is responsible for the development and implementation of fraud prevention strategies. Through assessment of emerging fraud trends, recognition of external threats, and proactive identification of control deficiencies, the role provides thought leadership on aligning fraud exposures to BECUs risk appetite and member experience thresholds, and works with stakeholders and business partners to lead and promote efforts to address any control gaps. The role leverages a combination of fraud/investigations domain experience with analytic expertise, to provide timely and actionable business intelligence to senior management regarding emerging trends, with strategies to improve business performance.

RESPONSIBILITIES

• Perform all responsibilities in accordance with BECU Competencies, compliance, regulatory and Information Protection requirements.

• Responsible for the execution of Fraud Detection monitoring activity across all product types and channels via configuration and testing of fraud rules.

• Provide timely updates to Fraud Operations leaders, 1st Line Product Owners, and Enterprise Fraud Governance (EFG) peers regarding fraud trends and vendor tool performance.

• Work closely with fraud detection vendors and Fraud Governance peers on tool performance and enhancements to rules/models in order to increase fraud detection accuracy.

• Accountable to adhere to fraud key performance measures/indicators.

• Interprets trend analytics based on a broad variety of data sources to identify and implement solutions to remediate fraud exposure.

• Lead and/or participate in discussions with key internal and external partners to determine the best value-added use of fraud solution enhancements, and provide support for their implementation.

• Facilitate fraud calibration sessions to review potential and existing fraud loss issues, identify root causes, discuss possible process-based and information-based mitigation tools, and work with various process, channel, and technology owners to drive solutions to remediate them.

• Identify and analyze new data sources to find novel patterns, and continually refine our fraud monitoring, detection, and mitigation processes.

• Develop, implement and improve comprehensive fraud detection strategies and authorization decision rules that balance fraud loss with member experience.

• Work in a highly iterative fashion with predictive modeling staff to provide review and feedback of model performance, suspicious cases identified by models, and input to reduce model false positive rates.

• Provide on-going tracking and monitoring of performance of the rules, behaviors and fraud models.

• Investigate and mitigate fraudulent activity across business units and work closely with first line of defense functions.

• Establish fraud prevention capabilities aligned with industry best-practices, in addition to having extensive capabilities to detect new/additional forms of fraud and respond through disposition, mitigation, and effective containment.

• Perform additional duties, as assigned.

QUALIFICATIONS

• Bachelors degree in business administration, statistics, related field or equivalent work or educational experience required. Advanced degree preferred.

• Minimum of five years of experience in fraud investigations and analysis, conducting forensic analyses on large, disparate data sets to detect and investigate anomalies, developing actionable insights, developing strategy, or equivalent work or educational experience.

• Experience specifically detecting and analyzing fraud, abuse, or other unlawful activity in a large-scale financial system, identity system, advertising platform, and/or comparable environment is strongly preferred.

• Excellent verbal and written communication skills as well as presentation skills to include the ability to clearly and succinctly explain findings and recommendations to a diverse array of audiences.

• Excellent conceptual, organizational and project management skills required.

• Certified Fraud Examiner (CFE) or equivalent fraud certification required within a year of employment.

• Full time hours required, with additional hours as necessary.

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.