Boston, MA

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

As the Organization Change Management Program Manager, you will consult with and coach various change leaders and work teams in support of successful organization transformation. You will help to build organization change capability and change-related associate skills to further the New Balance strategy. You will lead the creation of approaches and tools to help those leading change assess change readiness and the impact of change so that our business goals are met and our associates can be successful.

MAJOR ACCOUNTABILITIES:

• Consult with and coach change leaders and project teams on the human and people-centered elements of the change management strategy.
• Conducts change and organization assessments including readiness, resourcing, stakeholder analysis, journey maps and change impact assessments to inform and monitor the change management strategy.
• Design change management interventions for individuals, teams or cross-functional groups to help raise awareness and inspiration, increase readiness, increase change adoption, and/or to remove obstacles to successfully realizing the intended changes. Conduct interviews and focus groups.
• Plans and facilitates conversations that build effectiveness in the interactive capabilities necessary for on-going transformation. Attune to the needs and interests of all stakeholders and ensure change efforts are inclusive with all voices heard.
• Conducts after-action reviews and ensures learnings from the change process are integrated into on-going business practices and future change approaches. Create thematic views across change efforts to help the organization understand gaps and opportunities for building greater transformation capability.
• Ensures the New Balance culture and values are reflected in change approaches and that approaches to change foster resilience, customer-focus, teamwork, and agility.
• Work hand in hand with strategic project managers to ensure project plans and timelines account for change activities.
• Work with HRBP, Talent Management, Learning and Development and other HR areas on skills assessments and skills-building plans in support of change so that associates are prepared and can operate successfully across the change journey.
• Partner closely with Internal Communications on the communications strategy and work as a liaison to ensure messages are tailored to change dynamics and that the communications plans are integrated throughout change management efforts.

REQUIREMENTS FOR SUCCESS:

• BA degree in human resources, business or related field; MBA a plus
• 7-10 years of experience in organization development, organization effectiveness or change management
• Experience in a global business environment strongly preferred
• Advanced interpersonal skills and proven ability to resolve conflict
• Persona and journey mapping experience helpful

Our Benefits:

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Learn more about our Benefits

Flexible Work Schedule:

New Balance is committed to creating a culture that allows our associates to do their best work. Our corporate work-from-home policy does not mandate an arbitrary number of days in-office. Instead, we've designed a flexible hybrid model that empowers individual teams by letting the type of work dictate where it will most effectively be performed. We are capitalizing on this unique opportunity to evolve how we work based on efficiency, productivity, and the well-being of our associates.

Equal Opportunity Employer:

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.