HUMAN RESOURCES MANAGER

JOB SUMMARY

The Hospital Human Resources Manager (HRM) is responsible for strategic workforce plan, as well as the day-to-day HR Operations within a hospital. He/she focuses on the acquisition, development and culture of the best talent, critical drivers to achieve Tenet s goal of becoming the best place to work in health care. The HRM proactively works with hospital leadership to manage the people metrics with the expected outcomes of minimal turnover, effectively managed SWB expense, high employee engagement, high quality patient care, and excellent experiences for all patients, visitors, physicians and employees.

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DUTIES AND RESPONSIBILITIES

Essential Job Duties

• Develop and execute HR strategies, programs and initiatives that directly align with the hospital business plans and strategies.
• Champion the journey toward the best place to work in health care by fostering a high performance culture focus that delivers high quality patient care and excellent patient experience.
• Be a valuable business partner and high performing member to the Hospital A-Team, including problem-solving, decision support and leadership development.
• Deliver core HR services including recruiting, employee relations, employee health/safety, employee learning/development, and HR legal/regulatory compliance.
• Drive efficiency in overall HR operations, including implementation of HR enterprise services, oversight of salary/wages/benefits (e.g., labor standards/staffing, contract labor, overtime, premium pay), and performance on HR operations scorecard/metrics.
• Responsible for day-to-day operations that drive low turnover, high retention, and efficient SWB within the hospital to include:
• Deliver sound selection, onboarding, and orientation activities to create positive new employment experience and reduce first-year turnover.
• Foster high employee engagement through the development of strong HR programs and team execution of engagement action plans.
• Establish effective employee recognition programs.
• Deliver timely and informative internal communications to employees.
• Oversee overall pay and labor staffing seeking opportunities to improve productivity.
• Deliver on HR KPIs and metrics.
• Ensure compliance with all HR regulatory requirements, employment law, and Joint Commission HR standards.
• Respond to EEO complaints and prepare position statements.
• Facilitate the company s defined FTP process.
• Ensure proper planning, response and reporting to the following agencies with respect to employee health and occupational safety: Joint Commission, OSHA, CDC, other federal, state and local agencies.
• Responsible for strategic workforce planning for the hospital to include:
• Project workforce gaps considering current staff, local labor market, and national healthcare statistics, trends, and projections.
• Develop workforce strategies, including full-time/part-time/per diem mix, staffing models, and education strategies/partnerships to prepare workforce for the future.
• Participate and execute on Tenet-wide leadership development programs including talent mapping, succession planning, emerging talent programs, leadership academies, and other Tenet leadership development programs.
• Implement Tenet HR enterprise shared services.
• Deliver leadership education and development, inclusive of transitional leadership training, general leadership effectiveness, diversity and inclusion, and labor relations and employee relations.
• Participates in workforce planning to ensure an adequate, competent and productive workforce. Create/implement programs supporting the organization s future workforce needs (e.g. provides factual/current market position information, outlines obstacles/challenges and proposed solutions, creates annual long-term strategic workforce plan for facility, includes diversity/inclusion strategies in all aspects of business)
• Leads the talent management strategies of the facility including recruitment and retention strategies and development of integrated succession plan ensuring continuity of business operations (e.g. creates development and succession plans for all leaders).
• Consistent and timely administration and communicating of policies, regulations and legal mandates as stated by effective dates on document/policies, etc.
• Ensure responsible parties understand changes and any related actions
• Actively participates in and executes acquisitions and divestitures. HR lead for the facility in manpower planning, benefit and compensation transitions, all on-boarding and off-boarding, as well as RIF notifications as required
• Assistance with the maintenance of Position Control, corrects errors efficiently from reconciliation reports. Understand how errors originate, takes action to correct, communicate and prevent errors from occurring again. Works with leadership to assist them with understanding position control, as needed. Prepares information for Joint Commission, as requested.
• Partner with leaders to maintains, review and provide updates for job descriptions.
• Completes and communicates final investigative results of ER/Labor relations or EAL complaints, or reasons for delay in issuing final results, within 48 hours of receipt
• Collaborates with compensation and benefits to implement timely and effective compensation and benefit policies and programs (e.g. annual enrollment, new hire and termination requirements, wellness initiatives, etc.)
• Collaborates with legal and ethics/compliance departments on matters related to the enforcement of policies and procedures as well as Tenet s Standards of Conduct; leads HR in all internal and external audits (e.g. Joint Commission, internal audits, etc.)
• Maintains strict confidentiality of all Human Resources and payroll information and maintains confidentiality of other information related to the hospital and related parties.
• Assists all hospital Directors, Managers, and Supervisors to enforce human resources policies and practices.
• Performs other duties as assigned.

PROFESSIONAL REQUIREMENTS

• Reports to work on time and as scheduled, completes work within designated time.
• Adheres to scheduling requests of the department to ensure that all work is completed which may require work be completed outside of regular business hours as is commensurate with this exempt level role.
• Utilizes time and attendance system appropriately.
• Adheres to dress code, appearance is neat and clean and wears identification while on duty.
• Completes in-services and returns in a timely fashion and has not missed any mandatory in-services.
• Attends department staff meetings and, is responsible for information presented.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.

EDUCATION

• BS degree in Business, HR Management or related field strongly recommended.
• Master s degree or SPHR preferred
• Experience of at least 5 to 7 years in a top HR leadership position.
• Hospital experience is preferred. Demonstrated track record of driving high organizational performance and high employee engagement

LANGUAGE SKILLS

• Ability to effectively communicate in English; both verbally and in writing.

SKILLS

• Excellent computer knowledge and skills in working with spreadsheets, publishing and graphics programs, and data entry. Includes HRMSweb, PreCheck, E-verify, Silkroad RedCarpet, MedTox Drug Screening, Leave Administration and TALEO.
• Possess organizational, analytical and critical thinking skills.
• Ability to use all office equipment.
• Able to type 60-70 words per minute, accurately.

PHYSICAL DEMANDS

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.