Customer Service Representative

Become a Customer Service Representative with Comprehensive Career Training Through InsurAcademy!

About InsurAcademy!

• InsurAcademy will provide you with the necessary licensing education and career training to be “job-ready” to work as a CSR in an independent insurance agency.

• A high-quality and comprehensive curriculum features both live and on-demand virtual training, allowing you some flexibility to accommodate your current work/life demands.

• This industry offers job stability, strong income potential, great work culture, and the opportunity to make a difference.

• All the training is done online through a state-of-the-art virtual platform, you can attend InsurAcademy from anywhere!

• After graduation, you will be guaranteed a job interview with independent insurance agencies in North Carolina.

• InsurAcademy is FREE! Thanks to scholarship opportunities, the $1,500 tuition fee is covered for all students that successfully complete the program.

Who is the ideal candidate? Anyone with a passion for learning, great customer service skills, and the qualifications of a successful CSR like

• Analytical, Organized, Consistent
• People-oriented; enjoys interacting with others
• Diligent, Decisive with strong follow-through
• Multi-tasker
• High School Diploma

What is the application/selection process? We are now accepting applications for the InsurAcademy program for July 11, 2022. Students applying for InsurAcademy must be able to meet the requirements outlined below.

• Complete an online application, verbal, and math assessment

• Phone/Video interview

What are the requirements to attend?

• Have a reliable computer with video capability and Internet access
• Able to commit a minimum of four hours/day M-F (held between the hours of 8:30 am – 12:30 pm).
• Meet the NC Property & Casualty Licensing Requirements:
• 18 years old or older
• Complete an insurance licensure application to the NC Department of Insurance following the process outlined in the NC Insurance Candidate Licensing Guide and submit fingerprints for a criminal history background check
• The NC DOI must receive and review the application, the criminal history background record, and supporting documentation from any background or screening questions with a yes response for licensure decision.

Questions? Email {apply below} with questions before or during the application process.

Recommended Skills

• Analytical
• Decisive
• Hardworking And Dedicated
• Insurance Management And Aftercare
• Interpersonal Skills
• Mathematics