Business Center Manager
Job Description
Key Responsibilities:
• Management responsibilities include, but are not limited to: recruitment, labor and productivity planning, supplier coordination and customer obsession.
• Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost through effective planning of throughput and resource utilization.
• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results.
• Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals.
• Participates in the development of and responsible for administering company safety strategies and programs.
• All other duties as assigned by VP
Experience Requirements:
• Managed Final Mile Operations
• Labor Management experience
• Multiple site management
• 4+ years experience in related field
• Demonstrate ability to manage and grow business
• Demonstrate ability to manage and lead people
• Demonstrate account management ability
• Ability to manage in a multitask role
• Working understanding of a transactional or dedicated transportation model
• Excellent written and verbal communication
• Strong interpersonal and customer-service skills
• Demonstrate proficiency composing written communication, proofreading and editing
• Resourceful, well-organized, highly dependable, efficient and detail-oriented
• Ability to exercise initiative, good judgment, time management and problem-solving skills
• Working Knowledge of Microsoft PowerPoint, MS Word, and MS Excel
Recommended Skills
- Account Management
- Attention To Detail
- Communication
- Coordinating
- Copy Editing
- Creativity