US-Field Technical Support Rep VII

Experis, a ManpowerGroup company, has an exciting Field Technical Support Rep opportunity with one of our key client.

Job Title: Field Technical Support Rep

Job Location Kansas City, Kansas

Job Duration: 12 Month Contract

Description

• Minimum Vocational/Diploma/ Associate Degree (technical field) with 3-5 years experience
• Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures
• Provide software service, pre- sales, post-sales support
• Deliver services to large enterprise, complex or corporate accounts
• Use proactive monitoring procedures/tools to identify problem prevention opportunities
• Possible for relocation if needed
• Strong technical and communication kills and ability to improvise
• Strong Customer relationship skills & ability to manage complex Customer problems.
• Demonstrate consistent, acceptable performance
• Schedule and participate in on-site account support meetings both internal and external.

Apply Now !