Baltimore, MD
Brew Brothers Food Runner (full-time)
Job Description
JOB SUMMARY:
Food Runner is responsible for the quick delivery of all food orders taken by the Food Servers and Cocktail Servers, to the guest. Understands, anticipates and responds to internal customers needs. Communicates in a friendly, respectful and professional manner. Politely gives consistent, timely and accurate information to guests and finds answer when unsure. Meets expected service delivery times as defined by department's service standards. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers.
KEY JOB FUNCTIONS:
EDUCATION and/or EXPERIENCE:
High School Diploma/or GED
QUALIFICATIONS:
WORK ENVIRONMENT:
Fast paced, high volume environment involving constantinteraction with the public. Required to carry serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
JOB SUMMARY:
Food Runner is responsible for the quick delivery of all food orders taken by the Food Servers and Cocktail Servers, to the guest. Understands, anticipates and responds to internal customers needs. Communicates in a friendly, respectful and professional manner. Politely gives consistent, timely and accurate information to guests and finds answer when unsure. Meets expected service delivery times as defined by department's service standards. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers.
KEY JOB FUNCTIONS:
- Responsible for delivering cooked foods to the guests in a timely manner, and assisting food server as needed.
- Provide fast, friendly, professional, and responsive customer service to team members
- Maintain composure in a stressful environment.
- Ensure food order is correct before serving to the guests.
- Monitor tables closely and is attentive to guests' needs.
EDUCATION and/or EXPERIENCE:
High School Diploma/or GED
QUALIFICATIONS:
- Must have at least 6 months of previous food server / running experience.
- Ability to work within a team and communicate with customers and team members
- Must speak English fluently, both in verbal and written form, and in a professional manner.
- Must present a neat and professional appearance.
- Must be able to bend, reach, kneel, twist and grasp items
- Must be able to bend, stoop, reach, crouch, kneel, push and pull when rotating stock and cleaning work area
- Must be able to work a flexible schedule including weekends, evenings and holidays
WORK ENVIRONMENT:
Fast paced, high volume environment involving constantinteraction with the public. Required to carry serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Recommended Skills
- Business Requirements
- Communication
- Customer Service
- English
- Friendliness
- Service Delivery
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