Produce Manager

• Create an outstanding customer experience by embracing the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals established for the department.
• Regulate all established quality assurance standards and expenses. Monitor tasks, duties and activities related to the Produce department.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job-specific information to associates.
• Establish department performance goals and empower associates to meet or exceed goals through teamwork.
• Develop adequate scheduling to manage customer volume during hours of operation.
• Train and develop associates on their performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by gaining knowledge of products sold within the department/store, ability to respond to questions, make suggestions and locate product to ensure customers get the products they need.
• Prepare fruit and vegetable platters/trays.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Create and implement a department business plan to achieve desired results.
• Create and execute sales promotions and implement period promotional plans in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions and ads that affect the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions; note any discrepancies.
• Train associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Fortify safety programs by complying with safety procedures, practicing preventive maintenance by properly inspecting equipment, identifying unsafe conditions/notifying store management of any items in need of repair and of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws, and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion, and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

• Must be 18 or older.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

• High school education or equivalent preferred.
• Management experience preferred.
• Retail/Produce experience.
• Second language (verbal, reading, and/or writing).

• Store management.
• Other department management positions.

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