Barrington, NJ
Operations Supervisor - Quality
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
The Plant Operations Quality Supervisor is responsible for assisting the Plant Manager in managing total plant quality and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost.
Schedule
Monday through Friday from 10a to 7p
*Occasional weekend day depending on business needs*
Major/Key Accountabilities
Measures
Qualifications
Experience
Skills and Knowledge
Languages
Preferred Education
Bachelors
Preferred Level of Work Experience
1 - 3 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at {apply below}.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
The Plant Operations Quality Supervisor is responsible for assisting the Plant Manager in managing total plant quality and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost.
Schedule
Monday through Friday from 10a to 7p
*Occasional weekend day depending on business needs*
Major/Key Accountabilities
- Supervise and coordinate the work of all quality department employees.
- Provide hands-on leadership as a supervisor; responsible for mentoring and coaching all quality
- employees and working through employee relations issues.
- Support plant administration to ensure compliance to established policies.
- Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant
- in partnership with the overall P&L of the Plant.
- Support cost control initiatives and process control within the Plant.
- Drive Safety improvements (Zero Harm) across the Plant.
- Ensure the consistent execution of all SOPs throughout the Plant in accordance with the QMS, PMS, Commercial Organization, and Global Supply Chain.
- Deliver best operational practices and cost efficiencies across the Plant while maintaining
- critical quality and raw material utilization standards that are necessary to maintain customer
satisfaction and Plant profitability.
- Ensure compliance through teamwork for all Standard Operating Procedures within the Plant.
- Identify Lean opportunities to effectively eliminate waste.
- In partnership with Plant Manager, provide leadership to the quality staff to effectively recruit, train, develop, evaluate, motivate, delegate, and monitor their activities.
Measures
- BIFR
- Productivity/throughput
- Production yield
- Profitability to budget
- Regulatory Compliance
- Inventory reconciliation
- Direct Cost Metrics
- Customer and employee satisfaction
Qualifications
- Bachelor's degree or equivalent experience required. Preferably in engineering, business, operations management, or similar field.
- A minimum of 2 years of supervisory experience preferred.
- Six Sigma/Lean certification desirable.
Experience
- Prior experience in a plant or quality supervisory role within the in an engineering or manufacturing environment.
- Ability to lead a team-based approach to decision-making with a demonstrated ability to work in a challenging environment.
- Strong customer focus orientation.
- Ability to give and receive constructive feedback.
- Strong people management capability including non-exempt production workforce
- Demonstrated success in delivering strong employee relations
- Demonstrated ability to work cross-functionally.
- Experience managing quality performance and programs.
- Understanding of supply chain practices and metrics.
- Knowledge of manufacturing operations, training quality and production employees.
- Knowledge of quality control program implementation.
- Basic knowledge of OSHA standards.
Skills and Knowledge
- Proven ability to get results through mentoring skills - effective coaching, facilitation, presentation, and team building skills.
- Excellent problem-solving skills and strategic thinking ability.
- Strong MS Office knowledge and skills.
Languages
- Required: English
Preferred Education
Bachelors
Preferred Level of Work Experience
1 - 3 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at {apply below}.
Recommended Skills
- Administration
- Business Requirements
- Consulting
- Customer Satisfaction
- Decision Making
- Engineering
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