Host

Main responsibilities of a Host and To-Go Specialist.
Managing transactions, making sure pricing is accurate
Accepting payments and providing receipts
Bagging purchased goods
Host Job Description:
We are looking for a qualified and responsible Host to manage all transactions with our customers efficiently and accurately.
A good job candidate is a person who knows their way around a POS system and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every guest is satisfied with the service.
The Host we would like to employ must be able to interact with our guest in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our guest and provide them with an outstanding experience.
A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.
Responsibilities of a Host:
Greeting customers when entering and leaving the premises
Scanning goods and making sure pricing and quantities are accurate
Providing change and receipts
Issuing coupons, vouchers, stamps and gift cards
Processing returns and refunds, and resolving customer complaints
Bagging and wrapping purchased goods for safe transport
Upselling and cross-selling when appropriate
Host Job Requirements:
Must have at least a high school degree
Experience with POS systems
Basic computer knowledge
Good math skills
Excellent communication skills
Ability to effectively resolve complaints

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Recommended Skills

• Communication
• Follow Instructions
• Friendliness
• Greet Guests
• Mathematics
• Multitasking