Wayne, NJ
Sr. Retail Design and Planning Manager
The Senior Retail Design & Planning Manager will coordinate Valley National Bank's retail distribution planning strategic initiatives including long-term strategic distribution planning, branch design, in-lobby innovation and employee transition. The strategic mindset will be to balance the reduction of structural cost while protecting the branch and increasing the customer perception of convenience.
Responsibilities include, but are not limited to:
- Manage relationship with Retail Bank to ensure service levels are being adhered to.
- Oversees end to end process on refresh and construction projects.
- Leads cross functional teams to deliver results to retail bank and ensure planning and communication to partners is effective.
- Ensure that project team delivers projects on-time, within scope and within budget.
- Partner with Retail Bank to define project scope and assess program requirements.
- Ensure that service provider creates and maintains detailed project documentation.
- Executes and continually improves analytics processes and programs to support the optimization of VNB's physical distribution network.
- Prioritizes the right projects and ensures that benefits are being fully realized throughout the retail branch channel.
- Ensures accountability and enables the predictability of outcomes for each transformation initiatives.
- Develops strong relationships with Retail teammates and distribution support partners, in pursuit of common organizational goals.
Recommended Skills
- Commercial Banking
- Communication
- Construction
- Data Analysis
- Organization Development
- Retailing
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