Help Desk / AV Technician
Classification: Help Desk Analyst I
Compensation: $40000.00 to $50000.00 yearly
If you want to work at a rapidly expanding company in the Hospitality industry, apply for Robert Half's Help Desk / AV (Audio/Video) Technician position. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This full-time / Direct Hire Help Desk with a twist of AV is the perfect slingshot opportunity! You will have the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues. If you are a self-starter and enjoy solving problems and working in a positive, dynamic environment, then we want to hear from you! The PC Technician Role is a permanent opportunity! Please reach out for additional information by applying now, call
What you get to do every day
- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
- Independently investigate and implement solutions to technical issues
- Spot recurring technical issues and deploy solutions to address the root of the problems
- Strong familiarity with Computer Hardware
- Foundational knowledge in Wireless Connectivity
- Command of Video Equipment
- Firm grasp of basic networking concepts
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- IT support ticketing system experience highly valued
- 1+ years of prior experience
- Background in user administration and bug fixing in a client server environment
- Experience installing and configuring operating systems, networked and local printers, and business applications
Technology Doesn't Change the World, People Do.®
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