Moonachie, NJ

Reports to: VP of Operations

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafs in the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery caf experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

The National Catering Sales Manager is responsible for enhancing the revenue of our catering and event business by promoting, planning, converting, and supporting the execution of our catering category. This will be completed through prospecting and converting new clients, and building on the relationships of existing loyal guests. Under this role, you will coordinate and organize catering events in coordination with store managers. The National Catering Sales Manager will work strategically with clients, partners in the catering process, and the operations team. The ideal candidate will help to achieve our mission to bring expertly crafted baked and brewed goods to our guests through a warm and welcoming bakery caf experience that delivers joy to everyone.

KNOWLEDGE AND RESPONSIBILITIES

• Cultivate new client relationships and partnerships.
• Maintain and build on existing client relationships.
• Ensure all bookings are executed flawlessly by working in conjunction with the operations team.
• Align on performance objectives and initiatives with caf operations.
• Manage guest feedback on catering and events, following up with the operations teams.
• In depth understanding of catering platform and basic understanding of the Point of Sale system
• Responsible for managing department's goals and budgets - reporting on performance with cadence.
• Leading catering and event launches
• Work closely and collaboratively with all departments on product and catering / event launches.
• Provide excellent customer service at all times
• Excellent verbal and written communication skills
• Must be organized and detail oriented.
• Must have the ability to be flexible and adapt to change.
• Operate with integrity

WHAT YOU NEED TO HAVE

• Bachelor's degree or equivalent preferred, with three to five years related experience.
• Customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).
• Willing to work a flexible schedule - including holidays, early mornings, nights, and / or weekends.
• Basic working knowledge of POS register systems; experience utilizing MS Office suite, internet and related PC based systems.
• Basic business math, and strong analytical/decision- making skills.
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture