Columbia, MD

Store Manager

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When youre on our team, youre taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and well give it right back. Sound pretty sweet? Then come join us!

Job LocationTrek Store Columbia

Summary

As Store Manager, a lot of responsibility will rest on your shoulders. Youll lead the charge in every aspect of your stores day-to-day operations and plans for future success, and youll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. Youll be a mentor, a leader, and an inspirationand youll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop thats awesome for your community, your customers, and your employees. You will have the opportunity to change peoples lives.

Job Description

Financial performance = 50%

  • Actively work the sales floor, interacting with customers and employees to achieve the stores sales goals.

  • Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization.

  • Participate in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary.

Staff performance = 25%

  • Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.

  • Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.

  • Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks.

Store merchandising and operations = 15%

  • Participate in store merchandising to ensure a professional, accessible, and inviting shopping experiencethis includes sorting, straightening, arranging fixtures, and setting up feature displays.

  • Monitor store supplies and ordering or purchasing additional supplies as needed.

  • Responsible for exporting daily files into QuickBooks at least once per week.

  • We expect all employees to be able to comfortably lift 50lbs.

Human resources = 10%

  • Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline.

Trek Benefits

Flexible and fun company culture Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance Flexible Spending Accounts (FSA) Free life insurance & optional term life insurance Competitive vacation package 401(k) with match and Employee Stock Ownership Plans (ESOP) 12 weeks of maternity leave with 100% pay 4 company holidays Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all product Deep partner retail discounts

In response to the evolving COVID-19 situation, we continue to take extra steps and precautions to keep our employees and customers safe. We are now requiring that all employees show proof that they are fully vaccinated with the exception of a medical or religious exemption.

We are an E-Verify employer.

For more information, please click on the following links:E-Verify Participation Poster: English / Spanish ({apply below} E-Verify Right to Work Poster: English ({apply below} | Spanish ({apply below}

Recommended Skills

  • Customer Service
  • Data Analysis
  • Finance
  • Financial Analysis
  • Human Resources
  • Leadership
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