Associate Business Process Analyst - Telecommute

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• End-to-end business process activities- creating, controlling and improving business processes
• Leads a collaborative group of functional leads to document and analyze business processes and make recommendations on how to improve performance and close gaps throughout the enterprise
• Use of pertinent data and facts to identify and solve a range of problems within area of expertise
• Conduct current state analysis to gather current business, functional and non-functional requirements, and constraints (i.e., "as-is" state)
• Define desired future state requirements based on input from all applicable stakeholders
• Maintains and analyzes project schedule and prepares regular status reports for management and key stakeholders
• Documenting and updating changes to workflow, training plans, policies and procedures
• Identify and analyze trends, strategies and tactics to increase the productivity of the medical operations teams to drive positive performance on organizational key performance metrics and improve the customer experience
• Identify opportunities for improved scalability of the organization, including opportunities for increased productivity and reduced costs (e.g., streamlined processes, new roles, workload shift)
• Perform reviews with all stakeholders to obtain approval/sign-off of project requirements documents (e.g., walkthroughs)
• Identify, develop, and present recommendations; implement approved solutions
• Consistently demonstrates and injects their knowledge and abilities to coordinate and add value to projects

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 3+ years of Business analysis experience with tracking, planning projects, and making data-driven analytical decisions
• Experience gathering requirements from the client/business and documenting

Preferred Qualifications:

• Undergraduate degree
• Six Sigma/Lean certification
• Healthcare physician practice experience
• Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data
• Ability to communicate clearly and effectively

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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