Client Representative

New Age Marketing is a local brand management firm focused on creating, developing, and executing promotional events for a wide range of clients on a daily basis. Our team of motivated & driven professionals works together in a fast-paced environment to create some of the most successful marketing campaigns our clients have experienced to date. The key to our success has been our top-notch Client Rep team working on the ground floor of our client’s campaigns. As a result, we have a high demand from our clients to expand rapidly this year.

Currently, we are looking for Entry Level Client Representatives to assist us in our expansion efforts and join our Client Engagement team. We are looking for outgoing, energetic entry-level professionals looking to expand their knowledge and skillsets in the Sales, Marketing, and Community Management field.

Key Responsibilities:

• Facilitate all customer activity through strong relationship-building, product knowledge, planning, and execution

• Proactively monitor and identify usage trends in order to uncover renewal risks, while supporting greater adoption rates

• Develop learning plans per needs of the customer

• Engage with customers to ensure our clients brand name is effectively reaching the local market

. Identify and generate new sales opportunities through relationship building

Experience:

• Previous experience in an Account Management or Customer Relationship capacity
• Previous experience interfacing and coordinating with cross-functional teams

• Knowledge of basic marketing strategies and techniques

• Proven track record of creating long-lasting client relationships

Education & Qualifications:

• Bachelor’s Degree and/or 2-4 years of customer success or account management experience

• Experience working directly with customers

• Excellent written and verbal communication skills

• High energy, self-motivated, driven, and dynamic personality

• Confident, with strong interpersonal skills and a true team player