Information Security Engineer - Telecommute

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The Information Security team is positioned as a Central Region aligned resource team, closely connected to the Optum Enterprise Information Security teams. We primarily serve WellMed, USMD and Optum Florida organizations by providing strategy consultation, standardization policies and guidelines, system design, architecture documentation, performance evaluations, and collaboration support. The Information Security team links the goals of USMD with those of WellMed and Optum and provides support and advice for the overall improvement of our collective security posture. The team is not large yet provides value to operational teams by active involvement in responding to attacks, assessment of risk, planning risk treatments and technical analysis.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Member of a small team with deep ties to system architects, and Information Technology teams
• Contribute to various teams from USMD, WellMed, Optum, OptumCare and EIS regarding execution of security operations, management of documented risk, and management of documented vendor risk, security exhibit creation and security related service requests
• Facilitate the design/deployment reviews with department leads and executive leadership to ensure adherence to organizational policies or capture technological debt
• Partner with business owners, application teams, and the broader Optum Technology teams to define/enhance IT solutions in order to meet both business needs and performance, operational and security requirements
• Review, on an ongoing schedule, existing security tools for operational effectiveness, improvement.
• Use local and enterprise hosted security technology to build value from collected data and resolve security challenges
• Closely partner with WellMed’s Integration team and Optum Network Services to ensure that WellMed’s business needs are being met in addition to providing guidance with regards to enterprise guidelines, strategies, and initiatives
• Serves as a key security resource in working with various technical teams to diagnose and troubleshoot low to moderately complex issues across multiple technology boundaries in potentially stressful situations
• Operate in a ServiceNow ITSM environment with at least a portion of work received through face-to-face interaction, project plans, email, Instant Messaging and ServiceNow tickets
• This resource will have an active role in;
  • SIEM event analysis and support
  • ServiceNow (or other) incident response ticket triage and support
  • AV and Data Loss Prevention
  • System monitoring for functionality of security tools
  • End-User interaction and education

Goals:

• Short Term: Develop operational understanding of security tools within the IT ecosystem
• Short Term: Contribute to operation coverage and begin contributing to gap remediation and risk management
• Short Term: Contribute to Incident Response Plans and related triage activities
• Long Term: Provide monitoring oversight for technologies and processes assigned
• Long Term: Contribute to Vulnerability scanning, SIEM and ServiceNow integration
• Long Term: Work and close operational security tickets in compliance with identifies Service Level Agreement timelines (SLAs)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience supporting Antivirus and Data Loss Prevention operations such as tuning the product, administration
• 2+ years of experience SIEM event analysis and support
• 2+ years of experience with ServiceNow (or equivalent) incident response ticket triage and support
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Have and maintain security certifications (SANS; CompTIA, (ISC)2, EC Council; or others)
• Experienced and comfortable in using various security tools and platforms
• Experienced in monitoring for functionality of security tools
• Experienced in working in a ServiceNow environment
• Experienced and comfortable in documenting processes
• Knowledgeable in Microsoft Active Directory, Microsoft and Linux Operating Systems
• Exceptional analytical and problem-solving abilities
• Ability to prioritize and balance workload in a high-demand environment
• Ability to communicate security requirements to developers or users in a constructive manner that promotes understanding

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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