West Des Moines, IA

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant. Wells Fargo (WF) Customer Remediation Center of Excellence's (CRCOE) Service Provider Management (SPM) team is seeking an experienced risk management professional to join the team and help develop and maintain a strong operational excellence culture through the build out and execution of a Self-Assurance Program.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Management Consulting, Strategy Consulting, or Business Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of experience in Audit or similar testing function, Audit Engagement Management and/or Risk Management, type roles
• 5+ years of experience with issue management and corrective action
• 5+ years experiences with risk and control self-assessments
• Process oriented with experience in managing quality control, quality assurance
• Experience identifying process, risks and controls; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external testing reviews
• Ability to articulate and document issues, risks, and proposed solutions
• Ability to make quick decisions, implement solutions, and influence change
• Excellent communication skills and the ability to articulate complex material to a diverse audience
• Strong work ethic with a commitment to excellence and to drive transformational and organizational change
• Experience consulting, influencing and partnering with business executives, leadership, partners and peers
• Experience successfully designing and optimizing business execution processes and leading efforts with multiple stakeholders
• Ability to lead and operate collaboratively, execution focused, and results oriented
• Experience in data analysis and building strategies focused on performance outcomes
• Ability to maintain resilience to execute in a fast paced, high demand, environment while balancing multiple priorities and complex initiatives

Job Expectations:

• Provide structure and oversight for Service Program Management's (SPM) Self-Assurance (SA) Program which includes the development and management of Methodologies, Guidelines, Standards, Templates and Training to ensure a strong and effective program.
• Understand the SPM process, risks, and controls to determine scope of the SA program.
• Develop and document testing plans applicable to the scope of the SA review.
• Ensures SPM SA program and testing reviews are risk-based, and executed according to enterprise Self-Assurance policies and guidance.
• Responsible for performing self-assurance testing of internal SPM processes and procedures or performing peer reviews.
• Leads timely planning and execution of assigned reviews resulting in quality work product.
• Partner with data analytics to develop reporting and ensure documentation is ready for review by managers and senior managers.
• Develops and maintains strong business relationships within control, compliance and with other SAA teams across the CRCOE and the enterprise.
• Influence SPM Management team as applicable to resolve issues and strengthen internal controls.
• Lead and execute special projects and other duties to assist with the continued sustainability of the Program as business needs dictate.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.