Clinical Applications Manager
The Applications Manager – Clinical Applications will manage Clinical Applications Analyst to design, develop/configure, implement, integrate and support SRAlab's Cerner clinical software systems. Plans, directs, and coordinates activities of systems projects to ensure project and SRAlab goals are accomplished. Manages applications team to support SRAlab's information systems, ensuring system issues are resolved.
The Applications Manager – Clinical Applications will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Applications Manager – Clinical Applications will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Principal Responsibilities
- Manages day-to-day activities of IS clinical applications team to install, configure and test software applications.
- Oversees SRAlab's Cerner clinical application systems through the full system lifecycle.
- Works with the Vice President, Information System to understand priority/sequencing of projects and to manage implementation projects through.
- Manages and prioritizes list of system enhancements / fixes and schedules staff's time appropriately to deliver post-system implementation changes.
- Participates in application software selection processes.
- Utilizes standard project management tools/frameworks to address budgets, work plans, staffing plans, communication plans, etc.
- Manages within project charter which specifies goals, strategy, objectives, staffing, scheduling, deliverables, risks and allocation of available resources for this project.
- Manages project personnel and vendor resources based on assigned duties, responsibilities, and scope of authority to ensure projects complete on schedule and within budget.
- Prepares project status reports, communicates status/issues to constituents, and suggests modifications of schedules as required while ensuring changes fit within overall program plan.
- Develops and maintains project documentation and ensures centralized storage and indexing of documentation.
- Supports the creation of clinical software system training materials.
- Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
Reporting Relationships
- Reports directly to the Director, IT and Clinical Applications
Working Conditions
- Normal office environment with little or no exposure to dust or extreme temperature.
- Degree in information systems (e.g., Computer Science) or degree in clinical care (e.g., RN, PT, OT etc.).
- 7+ years experience managing implementations of packaged and/or custom clinical applications in a healthcare environment.
- Demonstrated project and process management skills.
- Strategic orientation to establish a vision and act with broader benefit of SRAlab in mind.
- Achievement orientation with commitment to high standards of excellence and innovation.
- Experience managing and developing IS applications organization.
- Understanding of and experience with applications lifecycle and development methodologies.
- Deep analytical and financial skills to prioritize team's work, quantify project costs and benefits and make trade-offs while implementing IS clinical software systems.
- Strong ability to communicate with a broad set of individuals including SRAlab executives, clinical staff, subordinate staff, and technical staff.
- Solid judgment and strong problem solving skills.
- Strong sense and ownership and accountability to manage scope of responsibilities.
- Experience with delivery of superior customer service.
- Flexibility and adaptability to meet shifting needs of SRAlab.
- Relationship building skills to forge connections with SRAlab employees and 3rd parties.
- Personal development skills to pursue and continuously improve leadership skills.
- Experience with Cerner Millennium highly preferred.
About Shirley Ryan AbilityLab
Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you will be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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