Manager, Optum Advisory Services - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Bring your blend of payer operations and technology implementation expertise, along with previous management consulting experience to help enable payer capabilities through technology implementation and optimization, including:

• Functions across the payer value chain, such as: Benefits, Claims, Enrollment, Billing, Provider Network Management, Provider Data, Finance, Customer Service, Coordination of Benefits, Utilization Management, Encounters and others


• Core administration system(s)


• Elicitation, documentation and analysis of requirements


• System implementation methodologies such as agile or waterfall


• Data conversion mapping


• Business process design


• Formatted Output / Correspondence


• Operations performance management


• Business reporting and analytics


• Integration with other payer systems


• Integration and User Acceptance Testing


• Issue identification and resolution


• Medicare, Medicaid

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Effectively build and maintain relationships with clients and co-workers


• Conduct research studies that may include collecting, analyzing, trending and presenting data and recommendations to management


• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations and implement solutions for our clients


• Develop business strategies, plans and cost benefit analyses


• Support client implementations of products and/or services


• Provide work stream / project oversight, manage and track issue resolution and make key decisions for the project with the project sponsor


• Create written and oral communication artifacts that effectively summarize findings, support fact-based recommendations and provide appropriate detail to substantiate conclusions


• Drive / participate in presentations and meetings with all levels of the organization


• Facilitate status updates and review of programs to client senior leadership team and/or project sponsor(s)


• Drive outcomes with and without direct authority, engaging team members in a cross-functional environment


• Provide coaching and mentoring of project team with the goal of developing and retaining talent within the organization

The consulting environment is challenging and fast-paced, requiring the following core competencies:

• Self-Motivated / Ambitious - Highly self-motivated and ambitious to ensure all projects are successful


• Critical Thinking / Problem Solving - Dig into challenging situations, synthesizing information to provide guidance and recommendations to clients


• Adaptability - Flex in response to changes and maintain focus


• Creativity and Persuasiveness - Uncover and respond to business needs, define solutions, and educate constituents; be known by others as a trusted advisor


• Personal Accountability - Model strength during challenges and take personal responsibility for actions and consequences


• Executive Presence - Articulate and package communications in a clear and crisp manner for all levels of the organization with the ability to adapt approach and style to any audience


• Organization - Apply best practices for planning, executing and controlling work to maximize outcomes and value

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years Deep Health Plan Operations experience


• 2+ years of experience in a client facing role


• 1+ years Agile Methodology


• Experience working on Payer Technology projects or programs


• Proven consulting skills, including previous experience producing deliverables to a client, strong Program, Project and Product Management Skills


• Skilled in core and ancillary Health Plan systems implementation, migration and expansion (e.g., Facets, QNXT, HealthEdge, Epic / Tapestry)


• Ability to travel 25-50%; travel is required for this role and is generally less than 50% on average but may involve Monday through Thursday travel for short periods to satisfy specific client project requirements


• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

• Experience in leading a team of consultants or consulting engagements


• Experience working in a professional consulting organization or working in a healthcare leadership role


• Experience working in a large matrixed environment


• Accountability for consulting business development


• Ability to manage complex work streams


• Preferred Location: Colorado Springs, CO, Dallas, TX, Harford, CT, Pittsburgh, PA, Boulder, CO, Houston, TX, Nashville, TN, Tampa, FL, Eden Prairie, MN, Phoenix, AZ, St. Louis, MO

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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