Jersey City, NJ

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our New Jersey branch is looking for a new Business Solution Expert to join their Sea Logistics team.

Your Role

The national Business Solutions Expert takes responsibility for Customer Solutions activities in the US for specialized vertical Vinlog, leading to increased customer utilization of Kuehne+Nagel’s Information Solutions, thereby supporting new business as well as improving customer retention. Information Solutions include WexLog order management national implementation, myKN, Business Intelligence and Data Integration. The Business Solution Expert is responsible for managing the overall Vinlog Order Management platform in USA.

Your Responsibilities

• • Manage the Vinlog order management solution from WexLog to USA implementation by offering consultancy services for customer information solutions.
  • Run and or support Customer Solutions Projects in line with Kuehne+Nagel’s Solution Consulting and Implementation Methodologies bridged with Vinlog industry norms.
  • Obtain customer feedback and ensure correct prioritization of customer specific requirements in the respective area / country and Regional Customer Solutions Community.
  • Train and support external and internal customers on solutions and tools to improve overall process and visibility.
  • Ensure sufficient focus on information solutions available on "MyKN" for Customers, Business Intelligence, as well as Data Integration.
  • Alignment with ISC/CS for Vinlog business activities and best practice understanding.

Your Skills and Experiences

• • VinLog business plan 2025 milestones.
  • Onboarding of customers.
  • Customer retention.
  • Profitability on GP & NP2.
  • Working with the stakeholder environment.
  • Limited however team meetings internal/external clients in USA are expected.
  • You like to work in teams and communicate well.
  • You are customer centric and as such can easily put yourself into customer shoes.
  • Proven ability to complete projects and exceed results in an ambiguous work environment.
  
  

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.Kuehne+Nagel’s general working model is four (4) days office and one (1) day remote. However, some positions may offer a different hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.