Front Desk Specialist - Cherry Hill
Job Description
- Lakeview Dental Care, a privately owned dental practice providing a Trusted & Superior Level of Personalized & Comfortable Dental Care has an excellent opportunity for a Front Desk Specialist. Each member of the Lakeview Dental Care Team plays an important role not only in our success, but also in the success of those around them. As a patient centered practice, we have a culture of care and teamwork that provides a collaborative work environment and opportunities to expand your knowledge in any area. Our team members are our most valued asset- exceptional individuals who have the drive and expertise to make Lakeview Dental Care one of the most recognized and admired dental practices in New Jersey. Come join our team and experience why our team members love to recommend Lakeview Dental Care to their friends and family!
Job Responsibilities
Provide exceptional customer service to all patients in the office and over the phone.
Provide effective and smart scheduling for patient appointments.
Check in patients, obtain medical updates, and verify insurance eligibility.
Check out patients, present treatment plans, discuss financial responsibilities, and collect payments.
Monitor patient flow and communicate schedule updates with all team members.
Job Requirements / Candidate profile
- Dental Experience required
Exceptional customer service skills: positivity, friendliness, attentiveness, and patience
Problem Solving and critical thinking skills with ability to overcome challenges
Exceptional organizational skills
Ability to prioritize and be productive while working on myriad tasks
Team oriented with ability to work well in a collaborative environment
Motivated to achieve goals
Computer skills with ability to adapt to new technology- Dentrix experience strongly preferred
Candidates must be available to work some evenings and Saturdays.
Lakeview Dental Care provides a competitive compensation package including salary and a benefits program designed to support the health and wellness of our employees and their families.
Visit us at www.lakeviewdentalcare.com to see why our team members refer their family and friends!
Recommended Skills
- Adaptability
- Coordinating
- Critical Thinking
- Customer Service
- Dentrix
- Finance