Client Services Representative - Light Iron New York

Post-production finishing studio in New York seeks a Client Service Representative. We are looking for an outgoing, personable, and energetic self-starter. Duties include receiving clients, food preparation and presentation (baking/cooking), office organization/cleanliness, opening responsibilities and light facility maintenance. Looking for a candidate interested in bringing new ideas to our studio and is capable of maintaining our exceptional standards in client services. Prior experience in post-production industry and/or experience as front desk a plus. You should have a great eye for hospitality.

Key Responsibilities:

• Ability to cultivate and maintain professional relationships with clients
• Create and stock consistent daily snacks, treats and specialties for clients
• Accomplish meal and beverage orders for clients, guests, VIP’s and distribute accordingly
• Assist in ensuring rooms and facility are ready for client sessions
• Tidying up color, finishing and offline suites
• Ensure the kitchen, lounge and offline areas are client friendly, spotless, and well-stocked.
• Serve as reception relief (as needed), knowledge of basic computer and telephone skills

Skills/Experience Required:

• Ability to greet and guide incoming guests
• Very detail-oriented and organized
• Able to work independently as well as part of a team
• Experience in customer/food service
• Knowledge of basic computer and telephone skills
• 1 year experience of entry level production environment
• Must be available to work evenings and weekends on occasion

Work Environment and Physical Demands:

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and reach with hands and arms. The employee may also be required to lift product or equipment weighing up to 50 lbs.

Position Type/Expected Hours of Work:

Prompt and regular attendance is required, employees are expected to begin work at the start of their scheduled shift and to complete their assigned work shift according to the responsibilities of their position.

This position works during normal business hours and may require long hours and some weekend work.

Travel:

Some out-of-state/country and overnight travel may be expected.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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