Director of Human Resources - Year Round - Full Time - Full Benefits

Who We Are: Steamboat- Ski Town, U.S.A.® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing an outstanding experience for our staff and guests alike. Working at Steamboat Resort can be the most rewarding seasonal experience or become a lifelong career. You will also be a part of Steamboat’s future as we move full steam ahead with the resort’s largest transformation and redevelopment in history. Find out more about this exciting project at {apply below}. Fair warning: Starting a job at Steamboat will lead to endless fun, lifelong friendships, and a rooted sense of community.

Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you!

Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, Vacation and sick time, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a IKON Base Pass ski pass for you and Alterra Mountain Company pass for eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates. Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

Steamboat is rooted in a genuine friendliness and an authentic western heritage. With over 2,100 team members during our winter season, we pride ourselves in hiring outstanding employees and providing the best experience in the industry. Resort operations include a guest-service focused world-class skiing/riding experience, lodging, food & beverage venues ranging from quick service to fine dining, retail/rental and much more.

The Director of Human Resources is responsible for managing the day-to-day operations of the human resources function including recruitment, hiring, onboarding, learning & development, employee experience / relations, communications, payroll, benefits, workplace investigations, workers’ compensation, unemployment, and off-boarding.

When applying for this position, please include a resume and cover letter.

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

• This position reports to the Vice President of Human Resources.
• Create and promote recruitment and retention strategies with a focus on attracting a variety of highly qualified applicants and promoting the resort as a great place to work.
• Develop and oversee onboarding and offboarding procedures.
• Works with Corporate and the resort leadership team on implementing learning and development programs to meet the needs of the organization and the employees.
• Lead efforts to support and enhance Steamboat Ski and Resort Corporation (SSRC) service excellence culture based upon company initiatives and strategic plans.
• Oversees employee experience function, including employee engagement survey, employee recognition programs, employee events, etc.
• Assist in creating and promoting strategies around diversity, equity, and inclusion initiatives.
• Provides employee relations guidance to managers and employees by assisting with work related or performance management matters.
• Coordinates with corporate human resources shared services on HRIS, benefit programs, payroll, employee handbook, compliance & reporting, and communications.
• Will conduct workplace investigations as they relate to sexual harassment, discrimination, substance abuse, wage & hour, and other sensitive claims or matters related to employment.
• Works with Security on the management of our workers’ compensation injuries.
• Manages unemployment by compiling responses and attends unemployment hearings.
• Ensure compliance with company policies & procedures, HR related federal, state, and local legal requirements, advising management on needed actions.
• Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.
• Evaluates reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
• Establish credibility throughout the organization with management and the employees in order to be an effective listener and problem solver of people issues.
• Ensure HR practices are fair and consistent across the organization.
• Promote community and business partner relations, represent company on local non-profits and government boards.
• Other duties as assigned

Minimum skills, experience, education, and ability for this job:

• High school diploma or equivalent required. Bachelor’s degree and five (5) years Human Resources experience, or 9 years’ experience in the HR field, or any appropriate combination of education and experience.
• Specific coursework related to federal/state employment law including EEO and wage and hour laws.
• Minimum three years’ experience in human resource management with emphasis in employment legal issues, wage and salary administration, training, HRIS, unemployment insurance, or payroll
• Must maintain professional appearance and image and demonstrate strong interpersonal skills in a high volume work setting.
• Proficiency in a variety of software programs including Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Ability to maintain high degree of confidentiality at all times
• Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers.
• Ability to be a consistent role model for company’s Service Excellence standards
• Must have excellent communication skills, both oral and written, including public speaking skills
• Prior supervisory experience
• Strong organizational, analytical, problem-solving and conflict resolution skills
• Ability to perform effectively in team environment without close supervision and manage multiple project/initiatives
• Ability to negotiate diplomatically with staff at all levels
• Ability to maintain a calm demeanor, often in a hectic, stressful environment
• Must be able to sit and operate a computer for extended lengths of time.
• Must be able to write and speak clearly and professionally in English
• Skiing/snowboarding at an intermediate level is a plus
• A valid driver's license and meet insurability standards is required.

Physical Requirements:

• Ability to operate computer keyboard for extended periods of time
• Ability to ski/ride at a minimum intermediate level often in extreme winter weather conditions strongly preferred

Miscellaneous Information:

Resume and cover letter required.

This position requires self-motivation and someone that is highly detailed and organized. There is a high level of interaction with other departments and employees in order to provide information and guidance. The person in this position deals with employee information that is often sensitive and/or private and must maintain a high degree of confidentiality and professionalism.

• This is a salaried, exempt position and is not subject to overtime pay
• Position is required to work weekends, and holidays, as needed
• Employment for this job is contingent upon the successful completion of a background check
• All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines

The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base salary range: $95,000 - $105,000 per year