Senior Enrollment Quality Analyst - Work From Home

If you are located within Lexington, KY, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:30pm. It may be necessary, given the business need, to work occasional overtime.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Assist the Trust Fund eligibility department with quality and compliance oversight
• Look for opportunities for efficiency improvements within current processes to increase quality of work.
• Ensure the department adheres to all appropriate compliance, policies, procedures, laws, and regulations.
• Ensure all required notices are distributed
• Assist with interpreting ERISA plan documents for health and welfare plans as well as pension plans to ensure we are administering plans as intended.
• Keeps abreast of regulatory developments affecting internal processes as well as our clients.
• Manage the implementation of compliance-related matters, working with department leaders to ensure proper implementation and systems owners to ensure systems are programmed appropriately.
• Develop and oversee control systems to prevent or deal with violations of regulatory guidelines and internal compliance policies.
• Complete periodic filings with the IRS, PBGC and state department of revenue offices.
• Assistance with reconciliation of bank accounts or enrollment data
• Assist in the coordination and support for annual audits.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience in Finance, Accounting, Human Resources, Management experience OR Bachelor’s Degree (or higher) in Business, Finance, Accounting, Human Resources, Management
• 1+ years of experience with employee benefits including health insurance and/or pensions
• Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (ability to sort, filter, and create simple spreadsheets), and Microsoft Outlook (email and calendar management

Preferred Qualifications:

• Bank account reconciliation experience
• Experience with of enrollment data and audit data entered by the team.
• Ability to read, comprehend and interpret Internal Revenue Service (IRS) and Department of Labor (DOL) regulations and plan documents.
• Experience with federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, IRS, and DOL requirements

Telecommuting Requirements:

• Reside within Lexington, KY
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Ability to proactively and independently research issues, gather evidence, and successfully work with various departments.
• Ability to proactively identify areas for process improvement
• Attention to detail and the ability to prioritize and manage tasks or projects
• Ability to lead a meeting virtually and in person in front on an audience
• Ability to learn and research complex problems independently
• Ability to analyze data, determine root cause, and provide and/or develop an appropriate solution for resolution
• Analytic, written, and verbal skills and the ability to clearly and concisely present complex information to a diverse spectrum of individuals

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at {apply below}

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. {apply below}

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: #RPO, #YELLOW

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