Saddle Brook, NJ

Catering Sales Manager

At the Marriott Saddle Brook we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Marriott Saddle Brook can mean for you!

Seeking an experienced, ambitious, Catering Sales Manager who poses a dynamic personality, strong communication and organizational skills to join our Team of Hospitality Professionals!

  • The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication

  • Attend trade shows, community events, and industry meetings against assigned market. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers

  • Ensure all sales agreements and functions contracts entered into with the clients are communicated to other departments to assure guest satisfaction

  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures

  • Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position

  • Maintains a professional image at all times through appearance and dress. Responds quickly to guest requests in a friendly manner, and follows up to ensure guest satisfaction

  • Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or phone) and continually promote the property.

  • Actively pursue new business both locally and nationally, including visiting new offices and businesses, attending CVB & Chamber of Commerce functions and continually seeking leads that will provide catering business.

  • Maximize use of all available hotel space to generate food and beverage revenues.

  • Provide accurate and concise information to all departments with regard to group needs. These documents include Banquet Event Orders, Resumes and Internal Communications.

Maintain proper documentation changes and special requests.

Manages function details to ensure complete satisfaction and repeat business.

  • Exceed client satisfaction by anticipating problems and needs and delivering high levels of service.

  • Review event bills for accuracy, and approve payment.

  • Conduct post-event evaluations in order to determine how future events could be improved.

  • Exceed/hit targeted Sales goals

Prior Catering Sales experience with track record of accomplishments is required. Well rounded in hotels, upscale catering halls,

Must possess exceptional customer service and a high sense of urgency.

Opening ID: 2022-16040

External Company URL: {apply below}

Street: 138 New Pehle Avenue

Recommended Skills

  • Catering Activity And Reception Organisation
  • Communication
  • Coordinating
  • Creativity
  • Customer Service
  • Dynamic Personality
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